A day in the life of a Contact Center, Team Lead at Hackensack Meridian Health includes Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate information to and from team members, other managers and departme

Activates S.D.C directory system and switches from PC keyboard to telephone console on a moments notice. Answers all incoming calls to the Medical Center's main telephone number and other types of in bound telephone service as directed, as soon as possible. Answers and processes all emergency calls including code calls. Responds to console alarms and reports equipment mal

A day in the life of a Contact Center Representative with Hackensack Meridian Health includes Answer incoming calls, emails and chats to accurately schedule, re schedule, or cancel appointments according to guidelines and established protocols. Perform new patient pre registration. Positively verifies/updates patient identity, demographics, insurance and all other data as

The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and

The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and

Job Description Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer system; Obtains app

Answers hospital incoming calls. Calls are answered within 3 rings. Demonstrates the ability to consistently determine through a brief screening which extension or departmental personnel to connect with caller. Uses proper questioning techniques for callers, visitors and patients to ensure information is accurate. Contacts hospital personnel as requested through paging sy

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports deliver

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its

Job Description Per Diem On Call Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer sy

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports deliver

PRIMARY FUNCTION The HRSC Representative interacts with a diverse set of customers in support of in bound telephone calls and emails from employees and retirees regarding Human Resource, Benefits, Recruiting, and HR/Benefits applications inquiries. The HRSC representative is responsible for responding and resolving all Tier I tickets submitted to HR Service Center. HRSC r

Job Description PT 7.5hrs Saturday 7a 3p Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into com

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our patients. Setup is done in their home, long term care setting, clinic or any location deemed necessary to service patients. Responsibilities Develop and maintain working knowledge of current Home Medical Equipment products and