The Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to hel

MultiCare Health System has an exciting opportunity for a Provider Onboarding Concierge with an exceptional customer service orientation. In this role you will collaborate, facilitate, and maintain key relationships with internal and external stakeholders to ensure a successful transition for all new MultiCare employed physicians and APPs. You will effectively communicate

Address USA PA Berwick 50 Briar Creek Plaza Store Code GC Store Mgrs (2600276) At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a t

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

Are you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Schedule Details Monday through Friday Scheduled Hours 8a 6p Shift 1 Day Shift, 10 Hours (United States of America) Hours 40 This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk up visitors and patients in a courteous and professional m

Exhibits expert communication skills, telephone etiquette and customer service always Pre registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre registering, and when present in the department Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be sch

Exhibits expert communication skills, telephone etiquette and customer service always Pre registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre registering, and when present in the department Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be sch

MAJOR JOB RESPONSIBILITIES Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic corr

BHMG Central Registration NEW Hamburg Location Job Description Patient Access describes a multi disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, gree

PRIMARY FUNCTION The HRSC Representative interacts with a diverse set of customers in support of in bound telephone calls and emails from employees and retirees regarding Human Resource, Benefits, Recruiting, and HR/Benefits applications inquiries. The HRSC representative is responsible for responding and resolving all Tier I tickets submitted to HR Service Center. HRSC r

Major Responsibilities Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic correspo

Provides incoming call handling for hospital sites and emergency lines. Responsible for answering incoming calls, transferring calls appropriately, and administrative duties. Issues critical alerts and codes based on requests from clinical and operational departments. Job Duties Answers all calls in a courteous and professional manner. Provides general information to call

Job Description Works collaboratively with the patient, the clinical treatment team, and various departments within the UM UCH Health System and UMMS CBO to establish a financial plan of action, which minimizes the financial liability incurred by patients, the UM UCMC Kaufman Cancer Center, and the UMMC Kaufman Infusion Center. facilitates patients' timely access to care