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The Network Operations Representative (NOR) is responsible for providing ongoing support to Prime's pharmacy network and clients. This position is responsible for researching and resolving escalated pharmacy and client inquiries, creating and sending communications to the Pharmacy Network and participating in various projects in order to maintain existing, or onboard new clients, networks, and/or
Posted 1 day ago
As the multi specialty group practice for the faculty of the University of Minnesota Medical School, University of Minnesota Physicians has more than 950 physicians and 1,600 health professionals, providing clinical care in over 100 specialty and sub specialty areas. Our mission is three fold delivering exceptional patient care, advancing medicine through research, and training the next generation
Posted 1 day ago
Adheres to company and department policies and procedures Achieves individual goals for monthly call quality, daily attendance and punctuality and daily statistical objective utilizing good time management skills Effectively handles 270 300 outbound survey calls daily Performs service follow up surveys with Institutional customers, which entails calling customers back 48 hours after they place a s
Posted 13 days ago
Do you have past warehouse or manufacturing experience? If so Pro Staff has a position for you! Pro Staff is partnering with a growing company located in New Hope, MN and seeking 1st and 2nd shift order pickers. Qualified candidates will have prior experience working in a warehouse environment. If you are interested in this opportunity apply now or call the Plymouth Pro Staff office at (763)785 53
Posted 1 day ago
Customer Service Reps we want you!! Pro Staff has an opportunity for you to join our team with a large client in downtown Minneapolis working in the call center. Working in the call center you will be responsible for answering calls, reading from scripts, data entry and of course customer service! This position is expected to last 6 8 weeks and pay will be $13.25/hr with a $1 wage increase for lat
Posted 1 day ago
The primary work of the Service Center Representative will be dedicated to managing and responding to incoming calls through scheduling and phone messaging, as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are han
Posted 5 days ago
Do you have a background in customer service and data entry? We want to hear from you!! Join our team with a large client located in downtown Minneapolis. This position is expected to last 6 8 weeks and involves working in our call center. The ideal candidate would have a good attitude, be dependable, have basic computer and data entry skills, have experience in customer service and have a strong
Posted 1 day ago
Pro Staff in partnership with a large downtown Minneapolis client is looking for candidates to join our team in the call center! In this role you will be responsible for the following Manage customer calls by delivering exemplary customer service. Answering caller questions by following script and documenting call information into database. General database updates. Write appropriate call logs for
Posted 1 day ago
Atterro
- MINNEAPOLIS, MN
Join the Pro Staff team as a Call Center Representative! Pro Staff in partnership with a large client in downtown Minneapolis are looking for candidates with great customer service skills, a strong attention to detail, computer and data entry experience and strong organizational skills. Candidates will be required to have a high school diploma or G.E.D and be able to pass a background check. Multi
Posted 1 day ago
The primary work of the Service Center Representative will be dedicated to managing and responding to incoming calls through scheduling and phone messaging, as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are han
Posted 6 days ago
Review criteria to determine if the request can be approved Accurately enter Prior Authorizations in claims system to ensure appropriate claims will adjudicate Respond to completed requests by creating written communication of the clinical outcome to the member and the member's physician within client specific turnaround times Research and respond to calls and emails Perform outreach to pharmacies
Posted 1 day ago
MINIMUM QUALIFICATIONS Education None Experience Two years clerical experience or six months experience in the operation of a telephone switchboard, preferred. Working with Avaya Software is a plus. Knowledge, Skills & Abilities Must be 18 years of age or older. Must be able to speak English and be easily understood, read and write English and understand instructions. Must be able to operate a te
Posted 20 days ago
Contact Center Manager Ambulatory Children's MN Business Campus (Edina) (170270V6) Position Summary Responsible for leading the day to day operations of the Children's Contact Center ambulatory services, ensuring the operational and performance improvement activities related to centralized scheduling. The manager monitors volumes and quality metrics through various statistical and reporting method
Posted 1 day ago
Uses computer systems and telecommunications equipment to route incoming/outgoing telephone calls, answers Club Mystic related questions and takes/confirms hotel reservations based on department policies and procedures. Applies high guest service standards. Job Duties Answers and routes all telephone calls to the appropriate departments according to department call script standards. Accepts, confi
Posted 8 days ago
Customer Service Representative II Requisition # 30189BR Business Unit name Home Oxygen Medical Equipment Physical Location Saint Paul, Minnesota Posted Date 21 Sep 2017 Schedule Type Part Time Dept. Name HOM Intake Services Hours Per Week 20 Contract Noncontract Introduction Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health
Posted 1 day ago
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