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Under the direction of the Disability HUB Director, this position supports Disability HUB MN’s daily operations and manages a team of Disability HUB staff. Their role is to ensure individual staff are performing and providing the HUB services according to our mission, vision, and values. They are responsible for schedule adherence and coverage, making real time adjustments as needed to reach
Posted 26 days ago
The Customer Category Manager (CCM) is responsible for the selling efforts with their assigned customer as a member of a Customer Business Team (CBT). The position represents Kraft Heinz to the Customer's Category Management and Buying Office personnel. The CCM manages assigned categories and responsibilities effectively and acts as a liaison between Kraft Heinz CBT and the Customer's HQ Team. The
Posted 30 days ago
This position is responsible for monitoring accounts and initiating/maintaining contact with patients and guarantors whose account balances have become or may become delinquent. This position works to secure either payment in full or set up monthly payment plans in accordance with SMG policy, and/or places accounts with collection agency. This position is expected to support the mission, goals and
Posted 1 month ago
Alerus Financial
- Arden Hills, MN / Albert Lea, MN
Our growing organization is seeking talented professionals who are in search of a challenging and rewarding work environment! We are currently hiring a Retirement Call Center Specialist in our Albert Lea or Arden Hills, MN office to assist our participants with inquiries. This position will be responsible for taking a wide range of incoming calls from both retirement plan participants and plan spo
Posted 26 days ago
Build strong relationships with other team members and departments; providing excellent internal customer service to optimize service to all external clients Provide professional and courteous customer service to external customers via phone and email Answer customer inquiries, research issues and provide effective resolutions to client issues and concerns Document issues, action steps and outcome
Posted Today
Qualifications All required qualifications must be documented on application materials. Required Qualifications High school diploma/GED and two years of medical or veterinary office experience. Training/education may substitute for some of the experience. Experience handling money transactions, excellent customer service, problem solving and strong interpersonal skills. Demonstrated/documented abi
Posted 6 days ago
The Client Services Supervisor will supervise, train and develop client services staff. Responsibilities include monitoring and assisting in the development of staff performance metrics, managing interpretive services, and managing all databases and Anasazi PHI information. This staff will collaborate with Division Directors, Client Services Manager, all areas within Revenue Cycle and Clinicians t
Posted 17 days ago
The Customer Care Specialist – Quality Relations person is primarily responsible for entering, analyzing, monitoring and reporting on information related to consumer inquiries and customer concerns. Work with multiple internal and external departments to bring issues to resolution and communicate these resolutions in a timely, accurate and professional manner. DUTIES AND RESPONSIBILITIES Man
Posted 11 days ago
Combine two of the fastest growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Jo
Posted Today
Contact Center Representative Edina (1702711R) Position Summary The Contact Center Representative provides outstanding customer service to Children's patients, families, and referring medical practices. The role is primarily responsible for answering phone calls, responding to inquiries, scheduling and preregistration of patients, insurance and orders verification, data entry of patient informatio
Posted Today
Contact Center Representative Edina (1702711V) Position Summary The Contact Center Representative provides outstanding customer service to Children's patients, families, and referring medical practices. The role is primarily responsible for answering phone calls, responding to inquiries, scheduling and preregistration of patients, insurance and orders verification, data entry of patient informatio
Posted Today
Medical Call Center Representative (.4 FTE) Evenings Edina (170270ZY) Position Summary This position is responsible for answering telephone calls; providing personalized seamless service to health care provider clientele and parent/patient callers; responding to inquiries with knowledge of client services and programs; and prioritizing complex and emergent situations. Qualifications One to three y
Posted Today
HealthPartners is seeking friendly, caring, customer oriented individuals to join our team as a Government Programs Member Services Representative. If you thrive on providing great customer service and truly making an impact on others, this is the opportunity for you! We are hiring for our next class to begin on Monday, December 11, 2017. We provide 4 weeks of paid training to set you up for succe
Posted 19 days ago
Healthcare Call Center Scheduler (Bilingual English/Spanish) (Pipeline) (172546) SUMMARY This pipeline requisition is for Bilingual (English/Spanish) opportunities in our Customer Call Center department. There are two different schedule options that are outlined below. We offer competitive pay and a comprehensive benefit package which includes a PERA organization match. 1. Monday thru Friday 12 30
Posted Today
MINIMUM QUALIFICATIONS Education None Experience Two years clerical experience or six months experience in the operation of a telephone switchboard, preferred. Working with Avaya Software is a plus. Knowledge, Skills & Abilities Must be 18 years of age or older. Must be able to speak English and be easily understood, read and write English and understand instructions. Must be able to operate a te
Posted 12 days ago
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