Create, manage, and respond to support tickets submitted by customers experiencing challenges with Contact center platform Provide exceptional omnichannel customer support by gathering and interpreting customer challenges Act as a technical liaison or subject matter expert in supporting cross functional issues Support the Technical Support Specialist in advanced trouble s

Additional Location(s) N/A Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and train

Additional Location(s) N/A Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and train

Additional Location(s) N/A Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and train

Your Role The Salesforce Platform & Operations Team is focused on optimizing Salesforce solutions and maximizing value across the enterprise. Salesforce is an enterprise platform targeted to help accelerate our transformation program, enable innovation, and help realize our vision for a reimagined healthcare system. Our team works cross functionally to link our key busine

Design, develop and implement analytics rules engines Research, evaluate, and deploy new tools, frameworks, and patterns to build sustainable Big Data platform Identify gaps and opportunities for improvement of existing solutions Define and develop APIs for integration with various data sources in the enterprise Analyze and define customer requirements Assist in defining

Actively contribute as a key member of the leadership team by helping to shape the strategy of the entire organization and contributing beyond the scope of Engineering Cloud Architecture Architect and design cloud solutions that are secure, scalable, and cost effective. Collaborate with cross functional teams to ensure the alignment of architecture with business needs. Ve

HealthPartners is currently hiring for a Software Development Engineer in Test (SDET) . The SDET acts as an internal consultant to provide quality control and quality assurance expertise and services that support the goal of delivering high quality software to meet business needs in a timely manner. This position is responsible for creating technology based solutions by d

HealthPartners is currently hiring for a Senior Full Stack Web Developer for our Care Digital Team. This position is responsible for creating web solutions by developing, implementing, and maintaining applications and their dependent services. The developer will join a team focused on our patient portal supporting online appointment scheduling functionalities. Our team cu

Building and operating secure cloud platform capabilities that meet business requirements Innovate to improving efficiency, reducing technical drag, and create usable app patterns Practice SRE principles, to eliminating repetitive tasks, monitor performance, simplifying work practices, defining outcomes and metrics, and assure operational quality Manage security controls

HealthPartners is currently hiring a Full Stack Developer Service Desk Systems . This position is responsible for creating technology based solutions by developing, implementing, and maintaining HealthPartners Internet, Intranet, and Client Server applications. This position supports highly rated, internally developed Service Desk systems. These legacy systems will be tra

Serve as software architect and developer for news personalization research project (70%) Design and build research software for news personalization project Create the systems needed to import and process news articles, manage membership, manage experimental conditions, and deliver personalized news as newsletters and web/mobile sites Create the systems and interfaces to

Construct datasets from various data sources for research. Design and implement data processing and analysis infrastructure; Ensure the integrity and security of data, code, and analytical experiments. Implement machine learning, statistical, data mining, bioinformatics/clinical informatics algorithms. Design, setup and run computational experiments to evaluate and benchm

Design, develop and maintain in house software applications used to maintain and expand the NCC food and nutrient database (35%) Implement ad hoc and recurring updates to the production version of the NCC food and nutrient database (20%) Design, implement, and conduct software testing procedures (20%) Carry out documentation of program and database changes (5%) Maintain l

Regularly conduct computational experiments to execute algorithms on various health and biomedical informatics projects Assist with new project development including literature review, study design. Work under general supervision but usually is given the latitude to make decision on projects that s/he is accountable for delivering on; decisions may involve an approach fro