Most line of business executives can identify when something’s broken, either by themselves or with help from their teams. But it’s another matter entirely to improve the process in a way that aligns with overall business objectives, integrates well with existing systems, is fully visible, and improves productivity and other essential outcomes. Here, we explore 10 questions business leaders must ask before takin...

It seems like everyone is busy at work, but many are concerned that being busy has contributed to a lack of actual production. Kory Kogon is one of the authors of "The 5 Choices: The Path to Extraordinary Productivity," and she joins Tim Muma to discuss the fine line between production and busy work. Kory fills us in on the common mistakes we all make, and how we can adjust our habits to push past busy and get involved in s...

There's an art to submitting candidates to hiring managers. You're an honest sort, and that can and will be held against you in the court of workplace psychology and momentum. Let's get the obvious on the table. You could be submitting the Lebron James of whatever your search is, but the reality is this - one candidate is not going to be enough for most hiring managers. First, they aren't as good at evalu...

The Project Management Institute recently commented that organizations are, in increasing numbers, seeing added value from appointing chief project officers. According to Rebecca Langdon’s piece on Morgan International’s supply chain blog, the chief project officer (CPO) is responsible for providing governance over an organization’s internal projects. Specifically, he/she: Ensures every project su...

Pay equity issues took center stage when the Lilly Ledbetter Act was signed into law by President Obama in 2009, the first such federal legislation to be enacted in an effort to close the wage gap between genders. This statute ushered in a new era for pay equity, and the effects continue to ripple throughout the country with no signs of slowing down. That Act overturned a U.S. Supreme Court decision that had denied r...

Customers are always right—or are they? As business owners, we try to go above and beyond to provide the best possible experience and customer service to our clients. However, there are times that, despite our best efforts, we simply can’t resolve the situation in a manner that’s satisfactory to both parties. Three business owners—Patrick Barnhill, founder of SpecialistID in Miami, Florida; Tim Ma...

According to the Americans with Disabilities Act, an Individual with a Disability (IWD) is defined as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. Taking this definition into account, it is no surprise IWDs make up the largest minori...

Title VII of the Civil Rights Act of 1964 protects employees from discrimination and retaliation due to national origin. Title VII makes it unlawful for employers to treat workers unfairly because of their national origin or ethnic background, if an individual is from a certain country, or if he or she has cultural, physical, or linguistic characteristics of a certain ethnic group. In FY 2015, approximately 11% of workpla...

Be Ready for Increased Focus on Pay Equity in 2017 Topic: Compensation Pay equity issues took center stage when the Lilly Ledbetter Act was signed into law by President Obama in 2009, the first such federal legislation to be enacted in an effort to close the wage gap between genders. This statute ushered in a new era for pay equity,...

Yes, you saw that correctly. An analysis of your compensation while doing a self-audit, at least an overview in the manner typically done in a desk audit by the Office of Federal Contract Compliance Programs (OFCCP), can be relatively simple. That’s not because the agency lacks the skills to conduct complex compensation analyses, but because the sheer number of audits the agency investigates every year makes running...