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of responsibilities Creating Call Center Software (Paragon Workflows) to surface standardized and Lean operations processes to the Seller Support Contact Center Associates. Incorporating process changes to Paragon Workflows including variations for new marketplaces. Engaging with key stakeholders and teams (such as SOP, Training, IT Development, Seller Experience and field Operations) to gain alig
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includes Help drive and create technical communications across multiple platforms including web, whitepapers, and events Help develop tools and applications around discovery, automation and remediation Understanding of how commodity servers, operating systems and networks function, perform and scale to meet regulatory needs Recognize and adopt best practices in documentation, testing, security, op
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Alexa is the name of the Amazon cloud service that powers Echo, the groundbreaking Amazon device designed around your voice. Echo is always ready talk to friends and family with Alexa calling and messaging or just ask for information, music, news, weather, and more. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge pro
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includes Work with stakeholders to understand the business requirements and translate these requirements into technical/functional specifications. Discover the true requirements underlying feature requests; recommend alternative technical approaches; lead development and engineering efforts to meet aggressive timelines. Balance the business needs versus technical constraints. Work with AWS Complia
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Identify required resources for projects, defines and assign major program roles Ensure both government and company stakeholders are fully aware of contract status and issues Guide the successful completion of major programs and projects, managing entire projects and assigned staff Prioritize customer satisfaction and regularly communicate with customers to manage expectations Clearly communicate
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Amazon.com's long term vision is to enable a seamless experience for all Amazon customers worldwide on any Amazon website and device, in any language and for any culture. This extends the personalization of the shopping experience by allowing our customers to define their preferred language and currency and ensure that we provide an equivalent experience for our customers in their language of pref
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The AWS Immunotronics Development Team, is part of AWS Hardware Engineering that designs the worlds most innovative compute and storage platforms that enable one of the worlds largest infrastructure as a service (Iaas) offerings. As Senior Manager of the Development Team you will lead a team to create, deploy and maintain autonomous monitoring agents at scale. Your will create software that autono
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Amazon seeks a technical program manager (TPM) to work as a core part of our Finance Technology group. To serve its customers globally, Amazon operates businesses and technology platforms that handle some of the largest transaction volumes of any company on Earth. The Finance Technology organization works with every part of Amazon to capture, compute, transact, and report their financial events. W
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Amazon's Builder Tools team is hiring a technical program manager to lead a project that will redefine how we release software. The Senior TPM role requires excellent leadership skills, strong technical expertise and hands on project management skills. The right candidate will be adept at writing technical specifications, owning program schedules from design to release, and partnering effectively
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This position will be responsible for Evaluating business processes to align AWS services to AWS controls and compliance programs Developing process documentation and managing changes to business processes Performing service impact assessments of existing and emerging compliance programs Supporting process improvement and control implementation projects in coordination with the service teams Manag
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include Provide data driven insights and actionable recommendations to key stakeholders (operations, marketing, product management, program management) and understand and meet their analytics needs on a continual basis. Monitor existing metrics, analyze data, and partner with internal team members to identify process and system improvement opportunities and develop key metrics and performance indi
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Do you want to build the premium shopping experiences for millions of Amazon customers? Do you want to work on performance challenges for providing the best recommendations less than 200 milliseconds, given millions of customers and millions of products? Are you interested in working on Machine Learning and data science, believing every customer should not have the same experience? Amazon has a ro
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AWS Support is one of the largest and fastest growing business units within AWS. We are a highly technical, innovative organization revolutionizing the customer engagement processes and offers topnotch technical support for the portfolio of products and features of AWS. We are determined to redefine the word "support" and lead the industry with best in class technology. AWS Support Kumo Machine Le
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Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and a
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Are you interested in driving exceptional security for customers? Do you have a passion for cutting edge technologies? Do you see security & compliance as a business enabler? Amazon Web Services (AWS) business is rapidly expanding its global presence and we are looking for a highly motivated Technical Program Manager to help us develop planetary scale solutions. As part of the AWS Global Security,
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