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Act as backup for inquiries that cannot be resolved by Member Services Specialists and escalate issues that can't be resolved Maintain knowledge of multi channel process to include plan benefit information, phone and computer databases, and customer service skills Coordinate with other departments (Pharmacy Operations, Benefit Plans, etc.) for further investigation and resolution of inquiries Othe
Posted 1 day ago
Client Service Representative Requisition # 37365BR Business Unit name Home Oxygen Medical Equipment Physical Location Saint Paul, Minnesota Posted Date 20 Sep 2017 Dept. Name HOM Intake Services Hours Per Week 40 Contract Noncontract Introduction Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and co
Posted 1 day ago
Patient Svcs Rep Requisition # 37336BR Business Unit name Allina Health Clinics Physical Location Faribault, Minnesota Posted Date 22 Sep 2017 Dept. Name AHC Faribault Hours Per Week 36 Contract Noncontract Introduction Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minneso
Posted 1 day ago
Agents will be responsible for receiving inbound calls and troubleshooting customer issues with the goal of utilizing available tools to provide a single call resolution, while maintaining the utmost in customer satisfaction. Agents will need to be articulate, patient, and possess the ability to explain a wide range of technical concepts to customers of varying degrees of aptitude while maintainin
Posted 1 day ago
Provide excellent customer service by answering incoming phone calls from customers and providing requested information and resolution to the question. Log all inquiries into the system and assign follow ups in the system as needed. Respond to internal and external inquires as needed. Meet or exceed individual and department goals. Perform outbound outreach calls, log call in the system and run ap
Posted 1 day ago
Datawatch Systems Inc. has an immediate career opportunity for a Central Station Monitor for the available shift . This high volume, in and out bound call center position provides support for alarm monitoring and access control calls received within the Central Monitoring Station (CMS). Other duties as assigned. Bethesda headquarters is Metro accessible. Excellent pay and Benefits. All applicants
Posted 1 day ago
Train new hires for continued success with the company Preparing new hire workstations, and assuring all programs needed are installed and functioning Compose and provide all training materials for new hires Implement existing training program, and maintain all aspects of the training program Revise and update existing training program as needed to provide the best possible experience Engage with
Posted 1 day ago
Branch ID 5064 Pay Rate/Salary $14.50 15.50 / Hour Call Center Customer Services Techs Needed! Job Description Do you want to work for a customer service company that is 'The Next Big Thing!' Staffmark is actively seeking qualified candidates for an amazing call center career opportunity! Great direct hire opportunity for Call Center Help Desk Representatives at one of the leading providers of wir
Posted 1 day ago
Branch ID 5479 Staffmark, a dominant leader in the staffing industry, is seeking a Customer Service/Recruiting Specialist. The Customer Service/Recruiting Specialist will work at our client facility located in Milford, DE. The Customer Service/Recruiting Specialist will be responsible for all staffing related functions to effectively provide exceptional service to our client and our temporary empl
Posted 1 day ago
Provides excellent customer care to customers in a timely manner. Provides accurate information to customers in a friendly manner. Seeks out answers to questions within the materials and tools available. Escalates calls as appropriate ensuring a soft transition if an inquiry is beyond scope of knowledge. Achieves incoming call goals. Maintains product knowledge through training and continuing educ
Posted 1 day ago
Client Service S2 Provides quality support to clients with moderately complex transactions and processes on a daily basis. Under general supervision, assists clients by responding to phone, email and other inquiries regarding company products, services and procedures. Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance. Invest
Posted 1 day ago
Client Service S2 Provides quality support to clients with moderately complex transactions and processes on a daily basis. Under general supervision, assists clients by responding to phone, email and other inquiries regarding company products, services and procedures. Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance. Invest
Posted 1 day ago
Applications will be accepted until 11 00 pm CT on Friday, September 29, 2017 Come find your Occupassion at LHI! At LHI we provide the best in health care services to our nation's heroes. So, when you choose an occupation at LHI, you are supporting the men and women who serve our country. It's all about making a difference in the lives of the people we touch. Collaborates with the Case Manager, to
Posted 1 day ago
Provides accurate and efficient call and administrative support in response to employees, Human Resources (HR), retirees, former employees and managers/ inquiries. Answers inquiries by utilizing knowledge and available resources in the area of benefits, payroll and HR policy/programs while maintaining a high level of customer service. Participates as a member of the HR Service Center (HRSC) team t
Posted 1 day ago
The On Call Manager opportunity will allow you to function as an important extension of our office team during non business hours, utilizing your customer service and health care experience to earn additional income without leaving the comfort of your own home. Responsibilities include Coordinating services for our clients while the office is closed Answering all calls to the office, and addressin
Posted 1 day ago
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