As the first point of contact for members, identify and render the best service possible to all members including the ability to interact with other departments within the organization to answer questions. Promptly and accurately assists members at the counter, drive up, phone or via mail correspondence with all financial transactions, including troubleshooting as necessa

Assist branch manager in maintaining a highly motivated, well trained staff and assist employees or members in solving complex account problems. Create and maintain a referral based environment with MSR employees to help achieve financial objectives. Responsible for ordering all cash for the branch, filling and auditing the CDMs, TCRs and ATM. Work with managers and Learn

Assist branch manager in maintaining a highly motivated, well trained staff and assist employees or members in solving complex account problems. Create and maintain a referral based environment with MSR employees to help achieve financial objectives. Responsible for ordering all cash for the branch, filling and auditing the CDMs, TCRs and ATM. Work with managers and Learn

Coordinate, prepare and conduct training, generally for specific department needs (i.e Collections, Lending, Member Services, and Member Contact Call Center) directly with department leaders. Collaborate with Development & Design to provide synergy with training of employees. Deliver new employee, sales & service technique, and product & service training. Design, update,

Security Architecture & Engineering 50% of typical work volume Guide the evaluation of cybersecurity products, principles, processes, and controls to ensure effective data protection. Design, implement, and improve security protective controls, including monitoring, detection, and response infrastructure. Conduct periodic reviews of deployed security technologies to ensur

Execute audits in compliance with audit standards and internal procedures; maintain independence and objectivity. Produce quality workpapers that adhere to documented standards and requirements of the Institute of Internal Auditors (IIA) with the International Professional Practices Framework which includes standards, core principles and a code of ethics. All work produce

Leads and supports the triage, execution and fulfillment of organizational strategic programs and projects Directly leads projects underneath the outlined programs and drives key project decisions Works with leaders to develop program roadmaps, identifies program risks and inter program dependencies Plan the overall program and monitor progress to ensure milestones are be

Oversees the management, execution and fulfillment of organizational strategies Analyzes current state performance and identifies areas for improvement Facilitates and administers strategy management mechanics and reporting assessments Supports the strategic planning process and measurement of strategic initiatives; translate strategic goals into clear, achievable plans R