Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM & SAE to identify and close menu expansion o

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM & SAE to identify and close menu expansion o

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o

Demonstrate strong business acumen and ability to draft and negotiate a variety of contracts, including master service and supply agreements, consulting agreements, commercial agreements, and other complex transactional agreements. Ensures contract templates are regularly updated to ensure they are consistent with industry best practices, internal policies, and compliant

Analyze departmental reports and tools and combine industry information and direct feedback from managers/carriers to identify opportunities to increase service, velocity and cost savings while also ensuring defects and root causes are identified so that corrective actions can be implemented in a timely manner within the transportation network. Serve as the primary miner,

Contract Management Administer and manage contracts with healthcare providers, distributors, and group purchasing organizations (GPOs). Chargeback Reconciliation Oversee and reconcile chargeback transactions to ensure accuracy and compliance with contractual agreements. GPO Admin Fees Coordinate and process GPO administrative fees in accordance with contractual terms and

Provide validation support on process, equipment, software, and facilities changes while ensuring the validation and qualification activities are consistent with regulations and Ortho's validation policies and procedures. Generate, review, and approve documentation supporting validation activities (plans, protocols, reports, technical documents, pFMEAs). Execute functions

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM & SAE to identify and close menu expansion o

Responsible for using equipment for the assembly and processing tasks to produce finished products according to established specifications. Accountable for adhering to all quality and safety guidelines. Effectively communicates verbally and in writing. Demonstrates a sense of urgency to complete production schedule on time. Accepts personal responsibility for the quality