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Actively participate in growing, serving and retaining the branch customer portfolio As a lead banker, engage in sales activities in the areas of Mortgages, Home Equity loans and Deposit products with customers in person and over the phone Partner with other areas of the bank to promote Business Banking, Wealth Management, Treasury Management and Merchant services Proactively contact clients to re
Posted 1 day ago
Actively participate in growing, serving and retaining the branch customer portfolio As a lead banker, engage in sales activities in the areas of Mortgages, Home Equity loans and Deposit products with customers in person and over the phone Partner with other areas of the bank to promote Business Banking, Wealth Management, Treasury Management and Merchant services Proactively contact clients to re
Posted 1 day ago
Provide excellent customer service through building rapport with the commercial division in order to better understand business needs, user desires, training needs, workflows and best practices. Learn and gain proficiency with various systems used by the commercial staff. Develop and provide training as well as ongoing system support. Exhibit teamwork by working closely with the respective divisio
Posted 1 day ago
Process employee changes to accurately maintain records in the Human Resources Management System (HRMS) relative to new hires, terminations, status changes, salary adjustments, transfers, bonus entry, vacation accruals, insurance elections, retirement plan changes, COBRA and benefits administration. Provide exceptional service to internal and external customers by responding to HR related inquirie
Posted 6 days ago
Solicit new business referrals and independently generate relationships with outside sources for new business development through personal and professional networking. Development of appropriate plan design to meet client objectives, consult with client on recommendations, and implement proper changes as needed. Advise clients on all technical, regulatory and problematic administrative issues and
Posted 6 days ago
Research and process customer inquiries related to Debit Card Operations. Investigate debit card disputes and fraud claims with a goal of minimizing losses to the bank while servicing the customer. Work within the regulatory guidelines of MasterCard and Regulation E, as well as network processor operating rules. Determine chargeback rights on behalf of the customer and the bank. Obtain and process
Posted 7 days ago
Responsible for inbound and outbound calls. Provide a high level of professional and courteous service using empathy when needed, while conducting account investigations. Explain complicated topics in a clear and concise manner. Maintain performance standards for service levels and queue. Process disputes and fraud claim in accordance with First American Bank (FAB) policies and guidelines. Analyze
Posted 7 days ago
Provide high level of customer service and uphold FAB's customer service standards in person and over the phone Process check and cash deposits and withdrawals to customers' accounts and cash checks Provide other special services as needed, including, issuing official checks, processing cash advances, coin deposits, coin orders and foreign currency Balance teller cash drawer daily, as well as revi
Posted 7 days ago
Leadership Ensure that the branch is adequately staffed on a daily basis by hiring, training, and developing the team Promote teamwork and employee participation in sales and service activities of the branch Coach and motivate the team to create an environment for the employees to succeed Effectively communicate and provide performance feedback and hold the team accountable to assigned goals Devel
Posted 8 days ago
Assist in creating reports for senior management, the Board of Directors, and the FDIC. Perform and manage quality reviews. Update and maintain compliance and CRA information on Bank systems. Assist in the preparation and presentation of compliance training materials. Serve as secretary of the Compliance Management Working Committee and other Compliance committees, as appointed. Review advertising
Posted 9 days ago
Regularly monitor industry developments and trends as well as track and evaluate both absolute and relative valuations within the sector. Identify the crucial drivers of shareholder value creation in the healthcare and other assigned sectors. Advise portfolio managers and equity strategy managers of new investment recommendations and changes in existing recommendations in a timely manner. Create a
Posted 13 days ago
Sales Build relationships with new and existing customers by identifying needs and educating them about the features and benefits of First American Bank personal banking products. Responsible for taking Mortgage, Home Equity and other retail loan applications as well as closing loans. Participate in servicing, growing and retaining the branch customer portfolio. Partner with other areas of the ban
Posted 14 days ago
Serve as primary engineering contact on network projects. Ensure that 911 issues are resolved in a timely fashion and while open ensure that management and end users are aware of alternative 911 procedures to be employed. Work with third party partners on complex network projects. Provide operational management and support for complex IT infrastructures. Set up and install new network equipment. I
Posted 14 days ago
Sales Build relationships with new and existing customers by identifying needs and educating them about the features and benefits of First American Bank personal banking products. Responsible for taking Mortgage, Home Equity and other retail loan applications as well as closing loans. Participate in servicing, growing and retaining the branch customer portfolio. Partner with other areas of the ban
Posted 15 days ago
Sales Build relationships with new and existing customers by identifying needs and educating them about the features and benefits of First American Bank personal banking products. Responsible for taking Mortgage, Home Equity and other retail loan applications as well as closing loans. Participate in servicing, growing and retaining the branch customer portfolio. Partner with other areas of the ban
Posted 15 days ago
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