Utilizes advanced proficiency and expertise in financial aid system to effectively spearhead the technical analysis, design, construction, and implementation of systems crucial to the success of ISS, ATGE, and various affiliated institutions. Conduct thorough analysis of existing business processes and systems to identify areas for improvement. Supports multiple instituti

Act as the liaison between University Departments to ensure efficiency and productivity are in alignment with organizational objectives Create, facilitate, and execute diverse in person and virtual engagement opportunities, fostering involvement, volunteerism, and programming. Promote increased engagement among faculty, staff, students, and alumni to strengthen admissions

Manage daily functions of assigned coaching team. Assist coaches in problem resolution and student escalations. Collaborate with leadership to monitor processes and programs to ensure student needs are being met and coaches are guiding students towards successful progress and program completion. Conduct quality monitoring for assigned coach team. Assist with coaching, men

Lead the TEMPO operations team to create and enhance an operational model for ultimate business efficiency. Coach, mentor and help train staff, to ensure cohesive business expectations and the support of operational tasks. Develop and administer operational procedures, policies, requirements, and infrastructure utilized by TEMPO that support students, faculty, and staff.