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Motorola Solutions
- Westminster, CO / Denver, CO / Schaumburg, IL / 4 more...
Generate new business by prospecting, conducting market analysis, planning face to face meetings and cold calling. Drive the entire sales process targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing. Act as a solutions expert consultant by helping partners with their unique critical business issues and strategic initi
Posted 1 day ago
Motorola Solutions
- Salt Lake City, UT / Huntsville, AL / Orlando, FL / 2 more...
As a member of the Flex Front Office Support team, focus on delivering post sales support and solutions to Flex customers. This involves answering technical questions and resolving technical issues for customers running Flex proprietary software in a Windows and Linux environment. Supporting Motorola Solutions products may also be required. As a primary point of contact f
Posted 1 day ago
The Customer Support Technician will be joining a team of Customer Support Operators and Senior Customer Support Technicians serving all relevant accounts. This role will develop strong relationships with the customer and all other supporting departments. Additionally, the Customer Support Technician will perform some administrative tasks that will help drive day to day p
Posted 1 day ago
The System Technologist will be responsible for, but not limited to the following Upgrade customer servers with the latest software release Ensure customer satisfaction involves proper support, and delivery on contracted service level agreements Work with team members and other internal MSI teams to provide exceptional customer service and technical support, as well as tr
Posted 1 day ago
Motorola Solutions
- Dallas, TX / Huntsville, AL / Plantation, FL / 3 more...
include but not limited to Primary responsibility of the PremierOne Hypercare support is to provide face to face customer service and technical support Experience with administration of Law Enforcement Records Management System preferred Provide successful and consistent software application support with minimal to no impact on live operations Building relationships with c
Posted 1 day ago
Motorola Solutions
- Birmingham, AL / Orlando, FL / Schaumburg, IL / 3 more...
Works with the customer to understand deep business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go
Posted 1 day ago
Motorola Solutions
- Salt Lake City, UT / Des Moines, IA / West Valley City, UT / 5 more...
Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc
Posted 1 day ago
Motorola Solutions
- Denver, CO / Las Vegas, NV / San Francisco, CA / 4 more...
Responsible for teaching and instructing agency customers/end users and staff on the useand operating methods of law enforcement mobile software products and services. Requires moderate travel up to 25% 50% to customer site locations. Conduct virtual and on site training for Motorola Solutions' Callyo software. Present training using a variety of classroom training method
Posted 1 day ago
Motorola Solutions
- Chicago, IL / Minneapolis, MN / Jackson, MS / 21 more...
Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi
Posted 1 day ago
Motorola Solutions
- Detroit, MI / Washington, DC / St. Louis, MO / 20 more...
By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man
Posted 1 day ago
Include Establish trust and build strong business relationships with their assigned mid tier accounts. Drive targeted call campaigns and radiate sales within assigned Partner community Think strategically by analyzing territory/regional data & trends and other operating metrics Demonstrates thought leadership by bringing new and innovative ideas forward that will continue
Posted 1 day ago
Include Establish trust and build strong business relationships with their assigned mid tier accounts. Drive targeted call campaigns and radiate sales within assigned Partner community Think strategically by analyzing territory/regional data & trends and other operating metrics Demonstrates thought leadership by bringing new and innovative ideas forward that will continue
Posted 1 day ago
of the Technical Support Technician include but are not limited to Supports and configures the hardware and software used in customer implementations Providing technical support to our customers via phone and email as well as responding to tickets through a web portal The person selected for this position will be part of our new Escalations Team. This team will interact wi
Posted 1 day ago
The Data Specialist works closely with the Configuration Operations Lead and CMSO Teams to configure CI, CMDB and Fault Management Data for our Customers and will also automate the Event & Asset management related tasks. Key Characteristics and abilities for this role Designs, develops and programs methods, processes, and systems to consolidate Data Management across mult
Posted 1 day ago
Motorola Solutions
- Dallas, TX / Huntsville, AL / Orlando, FL / 3 more...
Provide advanced technical support of Public Safety software solution in a fast paced & dynamic environment. Escalation point for complex trouble tickets. Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures. Must be a diligen
Posted 1 day ago
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