Motivate, coach and lead a team of 12 19 members to deliver a consistent, exceptional customer experience every time Recruit, hire, train, consistently coach and retain team members Ensure Key Performance Indicators and expectations are met Manage efficiency by staffing Customer Service to meet the fluctuations in customer demands and programs Maintain professional, proac

Be accountable toIT management andthe Project Sponsor for leading the successful delivery of a project according to measures of scope, time, cost & quality. Provide business and/or technical leadership as needed for successful conduct of the project Applying project management principles and techniques to multiple projects. Thismayinclude both Waterfall and Agile methodol

Create and manage best practices and methodologies for successful health care engagements to include Medicare/Medicaid Services (CMS) engagements throughout the customer life cycle Partner closely with sales to understand current and future opportunities within the Healthcare vertical and the skill sets needed to successfully support clients Act as a liaison to current an

Ensures accuracy of picking customer orders Perform quality checks Verifies stock availability and stock shelves Repackage orders Maintain a safe and clean work environment Cleans and maintains a safe working environment Maintains related records You Must Have Must be able to use a ring scanner Must be able to read and count accurately and do simple math Detail oriented M

Accountable for attainment and growth of revenue with a focus on exponential and incremental growth, respectively Develop a Market Plan to create new opportunities and build the opportunity pipeline Develop Account Plans by client to deepen relationships & expand into other solutions Effective utilization of all resources, including but not limited to business development

Plan and manage implementation projects, over varying size across multiple industries, ensuring scope and deliverables are defined and met Develop and maintain detailed project plans and schedule Monitor project milestones and tasks reporting progress to leaders, project team, stakeholders, and sponsors Lead reoccurring project calls to identify, document, and follow up o

Perform various hand operations such as applying labels to products, cut, wrap products, use tape dispensers and the use of feet for flexion/repetitive motion as in operating foot controls. Pack products in boxes and tape lids of boxes shut appropriately for proper shipping while inspecting product for any quality defects. Stack, pack, and transport printed materials in v

Unload/Stage incoming shipments with various MHE equipment. Prepare/breakdown inbound shipment for accuracy validation. Put away of product into correct locations via MHE equipment. Pull orders accurately via paper/electronic orders via MHE equipment. Operate forklift and/or related material moving equipment to designated areas. Perform general warehouse housekeeping incl

Maintaining customer balances, which may include but not limited to calling on outstanding balances, sending invoice copies, applying credits, posting checks and credit card payments, helping customer service resolve order disputes, etc. Will assist covering phone times, order hold releases and working with team emails. Cover scheduled credit hold times. Your Shift 7 30 A

Using your eye for detail to verify that final work product (statements and letters), with the written instructions to ensure that they meet production standards Inspects materials and products for conformance to specifications using fixed or preset measuring instruments Examine material by confirming required manufacturing or industry specifications, conducting visual an

Functions as the lead point of contact for the customer. Responsible for customer communications, conflict resolution and compliance on contract deliverables, such as KPI's (Key Performance Indicators). Understands the client's business in order to clearly identify further opportunities to leverage solutions as well as facilitate the customer's daily requirements.Take act

Read and understand a job ticket to ensure the correct product is produced according to specifications. Manage workflow effectively to ensure deadlines are met. Operate multiple variations of finishing equipment and perform setups according to client's specs. Visually inspect product throughout the run for quality checks, registration, fold dimensions, scores, perfs, tabs

Write and distribute email, correspondence memos, letters, faxes and forms Organize and schedule appointments Answer and direct phone calls Perform data entry and filing to ensure Service Department information stays accurate and organized Monitor inventory levels and issue purchase orders as necessary to ensure product availability for team Develop and maintain on going

Create, update, and maintain financial models supporting future revenue and expense projections. Partner with business leaders to develop capital justification documentation for executive leader review and approval Analyze company operations to identify opportunities for improved financial performance Create monthly and quarterly variable compensation calculations You Mus

Prepare and operate printing press equipment, in compliance with job specifications and in accordance with company quality standards and procedures. Performs daily/weekly/monthly maintenance on equipment to ensure optimum output. Prepare inks for proper color and consistency. Check paper for type, size, color and quantity. Check plates for correct format. Visually inspect