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As the multi specialty group practice for the faculty of the University of Minnesota Medical School, University of Minnesota Physicians has more than 950 physicians and 1,600 health professionals, providing clinical care in over 100 specialty and sub specialty areas. Our mission is three fold delivering exceptional patient care, advancing medicine through research, and training the next generation
Posted 1 day ago
Build strong relationships with other team members and departments; providing excellent internal customer service to optimize service to all external clients Provide professional and courteous customer service to external customers via phone and email Answer customer inquiries, research issues and provide effective resolutions to client issues and concerns Document issues, action steps and outcome
Posted 1 day ago
Review criteria to determine if the request can be approved Accurately enter Prior Authorizations in claims system to ensure appropriate claims will adjudicate Respond to completed requests by creating written communication of the clinical outcome to the member and the member's physician within client specific turnaround times Research and respond to calls and emails Perform outreach to pharmacies
Posted 1 day ago
Great Opportunity with a Growing Company! Help us keep the MN hydrated!
Posted 25 days ago
Title Contact Center Associate I Department Contact Management Center (CMC) Location St. Paul, MN Status Full Time, 1.0FTE, (40 hours per week) Schedule Monday Thursday 9am 6 30pm or 8am 5 30pm and Saturdays 9a 1p Benefits Medical, Dental, Vision, 401K, PTO and EST to name a few! In this full time outbound call center role, you get to interface directly with our wonderful donors to recruit and sch
Posted 25 days ago
Distribution Center
- Brooklyn Park, MN
The Customer Service Coach position will monitor, provide support and manage the performance goals for customer service elements. This position is responsible for assisting staff in providing information, instruction and resolving process/technical issues related to test administration, reports, client specific testing policy, personal computers and networks as they relate to the companies applica
Posted 26 days ago
Responsibilities and key skill sets include the following Protect and optimize the installed base Provide sales support post lead generation by the IS team Development of specific campaigns to optimize existing routes Advanced Prospecting and Planning Generate and qualify leads over the phone (e.g., cold calling, prospecting, schedule sales calls). Ability to build relationships with key decision
Posted 1 month ago
Provide personalized, professional service to retailers contacting us by phone Enter orders received by phone Maintain account information by verifying retailers' names and addresses at time of order entry Provide information on product availability, technical specifications, and warranty Maintain knowledge of all product and advertising items in order to answer retailer inquiries and assist them
Posted 1 month ago
Data Processing
- Brooklyn Park, MN
We are currently recruiting for Call Center CSR in Plymouth, MN. This is a long term temporary position starting early October and going through June 2018. Summary The Customer Service Agent position serves as a first point of contact for the company's Clients from the State, District and School levels. This position is responsible for providing information, resetting passwords, updating accou
Posted 1 month ago
French Canadian/English Bilingual CSRs Pro Staff is looking for full time French Canadian/English Bilingual Call Center Representatives who will be responsible for taking inbound calls from individuals involved in various legal settlements. No cold calling or sales! Positions require answering caller questions by following a script and documenting call information into a database. Paid training is
Posted 1 day ago
National Fundraising Management
- Golden Valley, MN / Minnetonka, MN / St. Louis Park, MN
Help make good things happen for others and go home each day knowing that you made a difference! Our Donation Specialists are the first point of contact for donors or potential donors from across the US who want to make a difference in the lives of others by donating a vehicle to a worthy cause. The Donation Specialist is an expert and focuses on assisting with the complete donation process in a
Posted 25 days ago
Summary The Restricted Recipient Support Coordinator (RRSC) role is designed to support the Restricted Recipient Program Specialist and the Restricted Recipient program (RRP). The RRSC’s support the program specialists by managing the incoming referrals for potential RRP members, triaging incoming calls from members and providers regarding the RRP program, completing administrative requ
Posted 1 day ago
Like working in a fast paced environment where you’re helping different customers? Sportsman’s Guide is looking for a client relations representative who can multi task on the phone and computer. Our Client Relations Representative will be assisting with inbound calls. Sportsman’s Guide is a large retail online store that specializes in hunting, fishing, and outdoor gear. This is
Posted 1 day ago
Handles incoming customer calls with a goal of either providing the information needed to the caller or transferring the call to the right place the first time. Creates SAP notifications, service orders and processes task report updates. Supports the Service and Sales Engineers by referring customer or prospect inquiries, assisting with quote preparation, following up on literature requests and id
Posted 1 month ago
The Customer Experience Architect acts as the voice of Prime's customers and helps teams think about and design experiences, in order to solve problems and enhance loyalty. This position is responsible for influencing every way customers interact with Prime Therapeutics, for multiple customer types (members, clients, and health care professionals), working in all channels (web, contact center, mai
Posted 1 day ago
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