The Vice President, Customer Experience is instrumental in building and leading the company's CX practice. This role presents a unique opportunity to shape the direction of our customer experience strategy, drive revenue growth, and position C1 Gov as a leader in the CX market. Responsibilities Essential Functions Develops Customer Experience Practice Strategy Defines the

The Senior Salesforce Developer will be responsible for coding, testing and configuring on the Salesforce platform. This position supports the Salesforce practice in a fast paced, high energy and growth business segment, and is involved in the technical details of projects. As a Senior Salesforce Developer, you will support existing Salesforce applications as well as cons

We seek an experienced and dynamic Senior Vice President (SVP) of Professional Services. This candidate will report to the Chief Customer Officer and ensure that C1 continues to provide best in class professional services that elevate connected Human Experiences. The candidate will be accountable for overseeing the successful delivery of the set of client engagements nece

The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting with ConvergeOne's Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessi

The Inside Account Executive is responsible for selling all products and services offered in the ConvergeOne portfolio to the SMB Mid Market ( Responsibilities Essential Functions Support ConvergeOne's strategic Mid Market and SMB growth objectives Provides sales consultation, design, support, and management of customer activity involving but not limited to the collaborat

The Director, Sales is responsible for managing National Account Managers to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team. #LI J

The field service technician will provide basic technical support for the telecommunications systems through the assembly, installation, and testing of the telecommunications systems, including their equipment and peripherals. The Field Service Technician must be able to work with customers, project managers, and senior engineers to build and prepare systems for field dep

The Maintenance Contract Analyst is an organized, detail oriented individual to work within C1's systems in support of contracts, invoices, manufacturers, 3 rd party vendors and the C1 practices. This individual will interface with other teams such as Finance, Sales, Accounting, CSC Operations, Maintenance Quoters, Region MASR's and Purchasing. The role requires a critica

The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on solving business challenges for the ConvergeOne's customers with Outcome Based solutions that includes strategic products and services. The position is responsible for assessing customer needs and tailoring cust

The Product/Offer Management Director is accountable for the introduction, field acceptance and acceptance by the C1 Maintenance and managed svc team to support ongoing lifecycle management of ConvergeOne's full portfolio of Service and Product offerings. This includes partnering with team members who are responsible for individual offers and functions. Practice Director

This position drives innovative solution designs for ConvergeOne (C1) software products. It identifies and prioritizes business requirements, builds the technical design, and works with a team of C1 developers and contractors in the coding and Continuous Integration/Continuous Delivery (CI/CD) of product software. The role undertakes deployment of C1 software products, co

The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships. Responsibilities Essential Functions Provides sales consul

The Sales Support Specialist (SSS) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne' s existing customer base. Individual must be capable of strategic, solution based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a

The Business Consultant C1Conversations is a customer facing role associated with the development, scoping, and delivery of C1Conversations Platform Intelligent Virtual Agent (IVA) Pro Services projects and the follow on client consulting engagements via Managed Services on the same platform. The position is responsible for leading the design, delivery, and tuning of IVAs

An Enterprise Architect (EA) focuses on the big picture, creating technology strategies that enhance connectivity and human experiences across the entire organization. An Enterprise Architect is the technical lead for the customer that transcends the Account Executive and is the primary technical contact for the customer. The position is responsible for assessing customer