Cross Functional Support > Support Enterprise Sales Directors (ESDs), Sales Engineers (SEs), and Solutions Architects (SAs) in positioning, quoting, and selling Value Added Services. > Assist Solutions Consultants in understanding the scoping and delivery of Value Added Services. > Collaborate with various teams to convert recommendations from Value Added Services project

> Ensure that customers are invoiced the appropriate amount based on the software licensed includes reviewing all closed orders to determine maintenance add ons. May also involve researching the historical transactions and presenting the information to the customer. > Provide quotes and obtain PO from customers and/or third party partners. > Create and update recurring bi

Design and maintain the roadmap for Spok contact center products, working closely with the technical product managers for console and telephony solutions along with cross functional teams such as engineering, UI/UX, marketing, and sales. This involves defining product feature requirements, creating roadmaps, and ensuring that the product meets the needs of both the busine

As a member of the product management and strategy team, the PM is responsible for the following Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Lead the product strategy, vision, and roadmap for our clinical alert and alarm notification solutions