Do you want to make a real difference in people's lives? Work for an inspiring non-profit leader in social services!

At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life-enrichment services, we support people to set and achieve their personal goals. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment. Visit our website at www.rise.org to learn more about our work.

Position Summary

The Receptionist provides administrative and clerical support at Rise’s Programs. This position manages incoming calls and greet guests upon entrance to the building. The receptionist is a key role at the assigned site and interfaces with staff, members of the community, and persons served and their families.

Responsibilities

• Communicate clearly; listen to others; write effectively; establish relationships; act with integrity; establish trust
• Build and maintain effective working relationships with site contacts including but not limited to office property owner, Rise maintenance department, Rise IT department and office manager
• Manage incoming phone calls, transferring calls and greeting guests upon entrance to the building
• Maintain daily schedule for common meeting rooms using MS Outlook Calendar
• Disseminate general information about Rise programs and services to callers and visitors
• Sort mail, interoffice deliveries and run postage as needed
• Filing as needed and shred paper files according to schedule
• Assist with preparing materials for meetings and booking rooms as needed
• Order supplies for the office and keep office supplies regularly stocked
• Provide office orientation to new staff
• Perform light janitorial duties such as garbage removal, cleaning of bathrooms, vacuuming as well as sanitizing common areas and conference rooms.
• Participate in the Safety Committee by attending all scheduled meetings, participating in safety drills and internal inspections, completing monthly fire extinguisher checks, maintaining current list of chemicals used, and posting Safety Committee meeting minutes and safety related information
• Manage the Resource Center, maintain computer area and assist persons served with using the computer and printer when needed. Delete all stored computer files and complete updates weekly.

Key Competencies

• Service-focus – focus on customer (internal and external) needs
• Interpersonal skills – positive behaviors; build relationships; value diversity; manage disagreements; act with integrity; demonstrate adaptability; show work commitment
• Self-management – use time effectively and efficiently; concentrates efforts on the most important priorities; adeptly handles several tasks at once.
• Compassion – genuinely cares about people; is available and ready to help; demonstrates real empathy with the joys and pains of others
• Perseverance - pursues tasks with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; steadfastly pushes self and others for results.

Required Education, Experience, and other Qualifications

• At least one year of experience as a receptionist or similar role. Can include experience gained through internships and volunteerism.
• Effective multi-tasker in busy environments
• Excellent organizational skills
• High degree of technical expertise and ability in Microsoft applications including Excel, Word, PowerPoint, Outlook, Teams, OneDrive, and SharePoint.
• Maintain confidentiality
• Friendly demeanor
• Ability to sit and use a computer for up to 8 hours/day
• Strong problem-solving skills and attention to detail
• Ability to engage a diverse population and react in a positive way to unpredictable situations
• Current, valid driver’s license
• A driving record that demonstrates safe, legal driving habits
• Compliance with Rule 11 and MVR background check required

Work Environment

• This position primarily works on site during normal business hours, 32 hours work week, 4 days a week 7 am – 4 pm (You can choose any 4 days between Mondays – Fridays)
• May require some travel to other Rise locations around the Twin Cities area
• Remote meetings take place over Microsoft Teams, and this is the primary platform for collaboration and communication across the organization.

Benefits

• Wage: $17.36 - $18.00/Per Hour. depending on qualifications
• Medical insurance - single employee coverage less than $90/month
• Dental insurance less than $17/month
• 401(k) with a 100% vested employer match
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO) starts at 16 days per year, plus paid and floating holidays
• Additional benefits are available, including disability insurance and more!
• A fun work culture includes various employee resource groups (LBGTQ, DEI, et al).

How to Apply: Visit our career page at www.rise.org/jobs to apply to this and other positions, Include a resume and cover letter. Email us at hiring@rise.org if any questions.

Are you looking to work with a diverse team of professionals? Do you want to work in a fun environment while supporting others to live a life of possibilities? Then join Rise, Inc.!

Rise values being a person-centered organization. This impacts how we carry out services for the people we support and our organizational culture. We encourage people's unique individual differences and celebrate the ways our team members contribute to our community. We believe in a workplace informed by differing viewpoints and perspectives created from a diverse team and welcome people of all races, genders, ages, nationalities, religions, sexual orientations, and backgrounds to apply. Our goal is that those we serve, and our team members always feel valued and respected.

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