HealthPartners is hiring for a Program Manager, Business Insurance. This position is responsible for the implementation and ongoing administration of the HealthPartners business insurance program under the direction of the Senior Director of Risk Management. The business insurance program includes purchasing insurance on behalf of the organization and implementing strategies to decrease the organization's risk from loss events.

ACCOUNTABILITIES:

1. Implement and maintain a comprehensive business insurance program to ensure appropriate coverage cross multiple lines of insurance
2. Develop and maintain insurance broker relationship
3. Ensure completeness and accuracy of information needed for insurance actuarial report
4. Facilitate information gathering with internal and external stakeholders to ensure insurance needs are met
5. Ensure completeness and accuracy of insurance-related documents, including schedule of property locations, property statement of values, and fleet inventory
6. Gather loss exposure data and ensure completeness, timeliness, and accuracy of insurance applications for annual insurance renewal
7. Ensure completeness and accuracy of purchased insurance policies
8. Ensure accuracy of and timely process insurance-related invoices
9. Ensure organizational compliance with insurance policy requirements
10. Provide advice on insurance coverage questions
11. Process requests for insurance certificates and claim history requests
12. Establish internal processes for reporting loss events (accidents, damage) for insurance reporting
13. Assist with investigation of loss events
14. Report insurance claims to insurance companies and manage claims through resolution
15. Provide claim reports and loss runs as needed
16. Identify and implement risk mitigation strategies to decrease loss to the organization and enhance risk profile with insurers
17. Review insurance provisions in contracts
18. Ensure compliance with insurance regulations
19. Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• Bachelor's degree in Insurance, Business, Finance, Accounting or other related degree
• Three years of direct experience managing a program of business insurance or five years of relevant experience in the insurance industry or finance risk management

Ability to:

• Establish and maintain excellent communications with internal stakeholders
• Facilitate outcomes through others
• Exercise a high degree of initiative
• Give oral presentations regarding insurance topics to a variety of audiences
• Gain the cooperation of individuals/departments in sensitive or emotional situations
• Deal with ambiguity
• Plan (e.g., set objectives and goals, adjust for necessary change, evaluate results, etc.)
• Think strategically and creatively
• Be customer focused
• Build consensus among individuals and work groups
• Research, collect, maintain, and analyze data
• Analyze and develop creative and workable solutions to risk-related business situations
• Maintain a high degree of confidentiality
• Organize and prioritize multiple tasks
• Be flexible in duties and work hours
• Work in the office at least three days per week

PREFERRED QUALIFICATIONS:

• Associate in Risk Management Certification, Chartered Property Casualty Underwriter (CPCU), or other relevant certification
• Experience administering information databases, including data analysis and trend report writing
• Previous experience managing business insurance in healthcare industry

DECISION-MAKING:

• This position is expected to operate collaboratively in accordance with organizational goals and priorities
• Decisions are made with input from or at the direction of senior leadership