With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. You'll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

• Bachelor's degree required, or additional experience in lieu of education.
• Minimum of 7 years in the information technology field with experience to include systems administration, technology consulting, technology system design and support, or other closely related experience.

The IAM Support Engineer plays an essential role in Enterprise Systems and Services. The IAM Support Engineer's responsibility is to ensure people have the right access to the right digital resources at the right time. As an IAM support engineer you will provide SailPoint IdentityNow support by interfacing with key technical teams across the enterprise to understand the technology requests and the business complexities as they relate to IT requirements.

• Participate in regular reviews of IAM policies, standards, and procedures to ensure the department meets or exceeds established governance controls and to raise the maturity of the IAM program.
• Provides support in responding to break/fix requests monitoring the environment, supporting change management processes for development, QA, and production environments.
• Identify opportunities and develop scripts to automate the engineering tasks where possible to minimize the manual work and to produce high quality and consistent work.
• Must have experience with software development integration engineering experience working with Identity, Credential, and Access Management (ICAM) solutions with any additional expertise in SailPoint, Azure, Duo products is a big plus.
• Demonstrated development experience with PowerShell, Python, Java, REST and JSON.

• Working knowledge of ITIL disciplines.
• Ability to maximize knowledge transfer through the production of high-quality process documentation.
• Strong adoption of automation philosophies.
• Delivery focused with the ability to drive tasks forward and meet deadlines.
• Strong problem investigation and diagnosis skills.
• The ability to communicate effectively with a wide range of people internally and externally.

**Other Duties: Performs other duties as assigned.

Salary Negotiable

This position is security-sensitive and subject to Texas Education Code *51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.