Venue Director I
Company Overview:
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people, working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challengesin order todeliver unforgettable hospitality and live event experiences.
Job Summary:
The Venue Director I is responsible forsuccessfully managingtheir assigned venue. They will be responsible for maintaining profitabilityandachieving sales and operations goals while providingbest-in-classcustomer service to all stakeholders,including hotel partners, clients,and team members. The Venue Director Iwill create a culture of achievement, support diversity, pursue continuous improvement,and demonstrate an unwavering commitment to cultivating and growing the venue relationship.Business hours will vary. Extended business hours on weekends and minimal travel required. This means having extensive knowledge while understanding and striving to meet the strategic goals, mission, values, and beliefs.
Essential Functions:
* Develop and maintain strong relationships with venue partners
*Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits
*Ensure timely payment of all payables
*Ensure timely payment of all payables and completion of all reporting
*Effectively utilizes the Company's sales cycle to maximize revenue and improve capture rate
*Train, manage and develop team in accordance with company SOPs facilitating elevated customer
service standards, employee growth,and a culture of achievement.
*Provide technical support for events as necessary
*Delegate tasks effectively as required
*Comply with all safety protocols and standard operating procedures
*Other duties as assigned.
Education& Experience:
Required Skills & Knowledge:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.