Make your next move your best move!

DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.

What you'll be doing:

In this role, this individual will be responsible to process mail, including the review of incoming correspondence and indexing of images to appropriate account(s), and evaluate accounts per company and client guidelines.

• Review incoming correspondence to determine correspondence type
• Index imaged correspondence to appropriate account(s) following documented procedures
• Data entry of incoming information into appropriate account notes following Company and client specific requirements
• Evaluate account and determine appropriate account handling according to Company and client guidelines
• Manually review and research newly placed accounts with incomplete information
• Manually review account initial letter deletions or omissions
• Generate letter requests per Company and client guidelines
• Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Employee Handbook, and client-specific publications.

Education/Skills/Experience:

• High school diploma or GED
• Associate degree preferred
• 1 - 2 years of data entry and general office experience
• Computer proficiency in MS Office
• Strong attention to detail