• Job Characteristics: Performs a variety of routine and some non routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting and accounts receivable. Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues. Operates a personal computer and appropriate software packages or its equivalent.

Education/Work Experience: Typically requires a secondary diploma, or equivalent, plus one to three years of experience.

Independence Level/Reports to: Works under minimal supervision. May assist in orienting and training lower level employees.

• Additional Job Description

The Accounts Receivable Specialist performs functions including posting cash, researching unapplied cash, classifying/assigning customer payment discrepancies, working with credit support areas to ensure processes are being followed, assisting in development and refinement of departmental procedures, and managing the data quality of the Receivable systems on an on-going basis.

What You Will Do:

• Perform account and invoice level reconciliations.
• Establish and maintain a full understanding of the receivable systems and processes associated with cash application and write-off processing on those systems.
• Contact customers regarding payment discrepancies and unapplied cash to resolve promptly.
• Assist in managing the data quality of the receivable systems on an ongoing basis.
• Participate in the development and continuous improvement of processes.
• Effectively communicate status of items within areas of responsibility to Lead Accounts Receivable Specialist and Manager of Accounts Receivable.
• Assist in managing workload to ensure commitments are delivered on time.
• Work closely with other administrative areas to ensure processes are being followed.
• Complete special projects or reports as requested.

Basic Qualifications:

• Accounting Certificate
• Minimum 6 months previous experience in customer service, finance, accounting or a related field
• Basic proficiency in Microsoft Excel
• No immigration sponsorship available for this role

Preferred Qualifications:

• Bachelor's degree in Accounting, Finance, or a business-related field
• Effective oral and written communication skills
• Excellent time management skills with ability to manage multiple priorities and meet deadlines
• Superior organizational skills and strong attention to detail
• Ability to handle sensitive situations and maintain customer loyalty while working through the resolution process
• Flexibility to adapt to a dynamic business environment
• Proven analytical, problem solving, and decision making skills
• Self-motivated, with the ability to work both independently and in a team environment
• Proficient in Microsoft Office applications Excel and Access

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.