Hubbard School of Journalism seeks to hire a Temporary Technology Assistant who is responsible for assisting and carrying out a variety of technology projects including writing technological documentation for user manuals, support for equipment check out, classroom support and basic computer support. This position will work closely with the Hubbard technology team to resolve technical issues, maintain hardware and software installations, and improve use of school wide software and technical equipment.

This position is for a maximum of 14 hours per week.

Job Duties/Responsibilities:

Technology Support (100%)

• Assisting with the maintenance and preparation of equipment issued for technical skills courses. Includes periodic assistance with receiving, unpacking and maintenance of inventory when new equipment is received
• Assist with reservation and checkout procedures for equipment and facilities
• Old equipment removal support: wiping machines, scheduling and delivering old equipment
• Updating computer applications and installing new equipment
• Assisting with equipment installation and testing
• Providing classroom IT support during special events
• Troubleshoot technical problems as they arise
• Data entry and management
• Create user guides for equipment

Required Qualifications:

• High school degree/GED equivalent
• Problem solving skills
• Customer service skills
• Ability to work independently and in a detail-oriented manner
• Technical writing skills
  
  Preferred Qualifications:
  
• Experience providing technical support in a university setting
• Familiarity with audio visual equipment.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position. Attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

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The University of Minnesota, Twin Cities (UMTC)

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