Patient Services Trainer
Harker Heights, TX 
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Posted 15 days ago
Job Description
Overview

Join our team as a day shift, full-time, Administration Patient Services Trainer in Harker Heights, TX.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

  • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

Your team is bigger than your department:

  • Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
  • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

  • Responsible for all incoming Patient Service Specialists (PSS) to Wellstone Health Partners.
  • Provide exceptional and timely training to the PSS team members.
  • Monitor, in partnership with Wellstone Leadership team, all PSS team members across the system to facilitate training 1:1 to those in need and provides training updates on new processes.
  • Help support all Wellstone sites as a PSS to maintain proficiency in various areas where needed.

Qualifications

Job Requirements

  • 2 years' medical office reception experience

  • Previous customer service experience in a retail, business, or office setting

Preferred Job Requirements

  • High School Diploma or equivalent

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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