APGFCU - Your Community Credit Union! For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time. We are looking for those who want to join this movement and become a part of a growing organization. We offer competitive pay and great benefits.
Summary:
Under the direction of the Branch Manager, initiate and build strong relationships with new and existing members by generating loan and deposit volume. Utilize credit union philosophy, uncover member needs and customize recommendations to improve financial well-being. Perform savings and loan maintenance for members. Assist Branch Management in developing a strong member focus among staff through coaching conversations. Supervise branch staff and coordinate daily workflow.
Essential Duties and Responsibilities:
Member Service:
Sales Goals:
Responsible for specific, measurable goals for shares, loans, credit life/disability payment protection, cross-selling and referrals based on credit union's strategic plan.
Loan Service:
Member Account Maintenance:
Membership Development:
Quality Control:
Teller Services:
Leadership:
ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).
Qualifications:
Education: Equivalent to a High School diploma with additional specialized training equivalent to two years of college. Experience can be credited in lieu of education. Continuing education preferred.
Experience: A minimum of four years of sales experience with financial institution products and services, including interviewing loan applicants, and meeting sales goals for deposit, credit and automated products preferred. Six months supervisory experience preferred.
Knowledge, Skills, and Abilities: Knowledge of financial institution products, services and operations; excellent skills in communications, customer service, human relations, information systems and sales; ability to help develop and implement business/sales plan; very strong member/customer orientation; ability to work independently and as part of a team, solve challenges and make decisions; demonstrate flexibility and eagerness to learn and embrace challenge.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit, stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds, and be capable of transporting related supplies and equipment. Specific vision abilities by this job include vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster http://www1.eeoc.gov/employers/poster.cfm
APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.