Senior Director of Clinical Services
Minneapolis, MN  / Saint Paul, MN 
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Posted 6 days ago
Job Description
Job ID
360908
Location
Twin Cities
Job Family
Academic
Full/Part Time
Full-Time
Regular/Temporary
Regular
Job Code
9337MD
Employee Class
Acad Prof and Admin
About the Job

An M.D. or D.O. is required for this position. Please review the required qualifications before applying.

General Statement of Responsibilities:

Boynton Health is seeking a Senior Director of Clinical Services to lead our medical team in providing student-centered, culturally responsive healthcare. As a nationally recognized leader in college health, our goal is to improve the health and wellbeing of University of Minnesota students and the campus community, striving to become the healthiest campus nationwide. With approximately 29,000 students and staff served annually through 100,000 visits, we require a compassionate physician to champion diversity, promote innovation, and ensure high-quality care. The Senior Director will collaborate with OSA Leadership and Boynton Health leadership to meet evolving healthcare needs, while addressing the changing demographics of our student body. If you're passionate about advancing student health and wellness, join us in this exciting opportunity.

Supervised by: Assistant Vice Provost, Executive Director of Health Services

Number of people reporting to this position directly: Co-Directors of Primary Care, Dental Director, Physical Therapy & Nutrition Director, Pharmacy Director, Optometry Director, and the Infection Prevention Specialist

Compensation $187,000 - $225,000 dependent upon qualifications.

Detailed Job Responsibilities:

Clinical Authority and Leadership (30%):

The Senior Director of Clinical Services will spearhead Boynton Health's strategic initiatives, anchoring our values in the development of comprehensive care models for our diverse student body. They will lead the transition to integrated services and apply population health principles to benefit the campus community. By prioritizing student voices, they will ensure clinical services are responsive and aligned with constituents' needs.

Responsibilities include supervising provider staff, ensuring clinical quality, infection control, and regulatory compliance. Additionally, this role acts as a liaison to University of Minnesota entities such as the Campus Public Health Officer, Office of Academic Clinical Affairs, and other Office for Student Affairs departments, facilitating collaboration on student health matters.

Oversight and leadership of clinical services at Boynton include:

  • Directly supervise clinical service line directors, excluding mental health, overseeing primary care, gynecology, gender care, optometry, dental, physical therapy, nutrition, and infection prevention.
  • Offer clinical consultation and oversight to public health, nursing, x-ray, lab, therapy, and psychiatry, collaborating with the Director of Mental Health Services when necessary.
  • Contribute to hiring decisions for clinical practitioners and define qualifications and performance expectations for medical staff, handling appointments, credentials, and privileges.
  • Participate in internal quality committees, ensuring staff compliance with regulatory requirements and accreditation standards, while providing necessary training and resources.
  • Stay abreast of health developments, disseminating pertinent information to providers, particularly regarding infectious diseases and urgent medical protocols.
  • Provide clinical expertise in public health emergencies and student medical crises, leading efforts to maintain AAAHC accreditation and oversee visit targets for service lines.
  • Establish, modify, and approve clinical policies and procedures, serving as the authority for all clinical protocols, and serve in Boynton's Incident Command Structure during emergencies.


Serve on the Executive Leadership Team, overseeing Boynton's Clinical Services and its campus-wide role in student health services and infectious disease emergencies (15%)

  • Develop and implement interventions to enhance campus health, particularly targeting underserved students, through partnerships with campus leaders and student groups.
  • Lead clinical services, crafting culturally responsive care models tailored to the University of Minnesota student population, informed by qualitative and quantitative data.
  • Contribute medical expertise to discussions on general health services, campus-wide programs, and policies affecting the campus population.
  • Participate in campus-wide emergency preparedness efforts, focusing on infectious disease, natural disasters, and other emergencies.
  • Coordinate continuity of care and referral relationships with local hospitals serving students.
  • Set visit, revenue, and expense targets for clinical service lines in collaboration with the Director of Operations and Finance Director.
  • Act as a liaison for medical and public health issues across campus, serving as an expert on clinical health services and addressing concerns as needed.
  • Respond to parent and leadership concerns as appropriate, and engage with student voices, attending and participating in Student Health Advisory Committee (SHAC) meetings.
  • Represent Boynton at annual meetings with other Big 10 Medical Directors and relevant regional and national organizations in college health (NCCHA and ACHA).

Supervision (15%):

  • Provide ongoing supervision to leaders and managers, offering regular performance feedback and conducting staff performance reviews following U of MN HR guidelines.
  • Coach and mentor staff, emphasizing internal talent development through professional growth opportunities.
  • Engage supervisees in crafting and executing the annual work plan, tracking performance, and sharing insights department-wide.
  • Ensure supervisees establish contingency plans, monitor, and audit to address any risk areas effectively.
  • Collaborate with Talent Management and Human Resources to cultivate clinical leadership, ensuring continuity of care and fostering professional development.
  • Uphold fairness and equity in accordance with UMN personnel policies, labor agreements, and laws, while addressing individual staff needs and facilitating their growth.

Direct Patient Care in Urgent and Primary Care 40% FTE

The scope of practice for the Physician may include, but is not limited to the following for which privileges are granted annually, according to state law:

  • Taking patient histories.
  • Performing physical examinations including well visits/examinations.
  • Interpreting and evaluating patient data.
  • Ordering or performing diagnostic and/or therapeutic procedures which may include, but are not limited to biopsy, minor surgery and wound care.
  • Prescribing, administering, and dispensing prescription and nonprescription medications and medical devices.
  • Diagnosing and treating illnesses, infectious diseases, minor trauma, and chronic conditions or diseases.
  • Making patient referrals to other providers within Boynton and outside of Boynton to facilitate treatment plans, including severe mental illness.
  • Providing contraceptive services, including emergency contraception
  • Educating patients on health promotion, disease prevention, current treatments, importance of patient compliance, and answering patient questions.
  • Arranging follow-up to review test results with patients, via appointments, phone calls, letters, or secure messages.
  • Consulting with other physicians and/or health care professionals as needed to confirm difficult diagnosis and facilitate appropriate treatment plans.
  • Assisting in mentoring and supervising the clinical work of nursing staff, nurse practitioners, and physician assistants.
  • Other responsibilities as needed.
Qualifications

Required Qualifications:

  • M.D. / D.O. degree. Licensure by the state of Minnesota to practice medicine.
  • ABMS board certification. Board certified in their specialty.
  • DEA certification.
  • Five years of senior management/leadership and supervisory experience in a group practice/outpatient primary care setting, community health clinic setting, and/or student health care.
  • Demonstrated experience in building high performing clinical teams; comfortable with accountability and engaging teams.
  • Demonstrated commitment to fostering a campus culture that values and advances diversity and inclusion, including proven experience working across diverse racial, ethnic, cultural, religious, and socioeconomic backgrounds.

Preferred Qualifications:

  • Experience working in a highly matrixed organization.
  • Exceptional organizational skills.
  • Ability to present clinical information to people from various walks of life.
  • Experience leading team based care efforts towards integration, which may or may not include student populations.


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Additional Qualifications:

  • Demonstrated Creativity & Multitasking: Ability to handle multiple tasks under tight deadlines while prioritizing workload with keen attention to detail.
  • Effective Communication: Proficiency in written and oral communication, with strong interpersonal skills for collaborative teamwork and a focus on customer service.
  • Change Leadership & Quality Improvement: Experience leading change initiatives and utilizing quality improvement practices, data, and outcomes to enhance operational and clinical excellence.
  • Diversity Promotion: Commitment to fostering a campus culture that values and advances diversity and inclusion, with experience working across diverse racial, ethnic, cultural, religious, and socioeconomic backgrounds.
  • Health Equity Understanding: Proven dedication to serving all patients, with an understanding of how health intersects with culture and the impact of health disparities on communities served.

Key Skills & Competencies:

  • Strategic Vision: Collaborates with Executive Leadership to align departmental vision with organizational strategic plans, setting and monitoring short- and long-term goals and objectives.
  • Talent Development: Plans and supports the growth of individuals' skills, particularly in clinical leadership and succession planning, to enhance job performance.
  • Team Collaboration: Works effectively within and beyond formal reporting lines to achieve organizational objectives, fostering positivity and teamwork among staff.
  • Relationship Building: Prioritizes building rapport, actively listening to others, and demonstrating self-awareness to understand and respond to their needs.
  • Staffing Management: Ensures adequate staffing levels across all areas of responsibility, engaging in contingency planning to address shortages.
  • Change Management: Anticipates and plans for change, guiding others through the change process effectively.
  • Problem Solving: Identifies and addresses problems, evaluates alternatives, removes barriers, and implements effective solutions, measuring impact for desired outcomes.
  • Political Savvy & Conflict Resolution: Develops relationships, understands perspectives, balances interests, and resolves conflicts to support effective decision-making and collaboration.
About the Department

About Boynton Health, Primary Care

Boynton.umn.edu

Boynton Health, a nationally recognized leader in college health, is transforming health and academic success for students. Our mission is to create a healthy community by working with students, faculty and staff to achieve physical, emotional and social well-being. Boynton provides comprehensive health care to students, faculty and staff. Boynton conducts significant outreach efforts including student-led health promotion in the areas of sexual health, nutrition and stress management. It conducts a comprehensive survey of college students to give postsecondary institutions a look at the health of their students. And it conducts community-based public health initiatives to support the health of everyone on campus.

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF)
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost
  • with free or reduced rates in the Twin Cities metro area

Please visit the for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: .

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M


The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.


The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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