Job Description

Typical duties may include but are not limited to:

• Oversees all functions related to the day-to-day operations of assigned residence halls, including the recruitment, assessment, and supervision of departmental employees. Provides direct supervision and leadership to Resident Directors. Provides indirect supervision to: Resident Assistants, and Residence Life Team Assistants.
• Responsible for the oversight, development, and implementation of one of the following initiatives as assigned: Recruitment and Training, Student Leadership Development, or Academic Initiatives and Assessment.
• Assists in the development, implementation, and interpretation of departmental policies and procedures.
• Assists with the development, delivery, evaluation, and implementation of residential curriculum and services for residential students.
• Serves as a conduct officer for higher level cases involving alleged violations of the code of conduct and housing community guidebook.
• Responds to student behavior, emergencies, and special situations or occurrences in the residential community.
• Responds to student and parent concerns and works with other University offices for information or assistance.
• Responsible for ensuring that all programs, activities, and series comply with university, state, and federal regulations.
• Collaborates with internal and external stakeholders to accomplish goals of assigned area within HRL and promote engagement and student success.
• Establishes performance goals and metrics to evaluate success of assigned area of responsibility.
• Maintains budget allocations and approves expenditures for programs and services.
• Participates in the strategic planning for HRL and assists the Director in developing and implementing the overall departmental strategic plan.
• Assists in the organization and participates in major departmental processes, such as move in, move out, training, orientation and university recruitment events.

Other Duties:

• Participates in university events and serves on various committees.
• Serves as part of the Assistant Director on call rotation, responding 24 hours a day on a 7 days per week basis for student needs and emergencies.
• Conducts presentations and participates in marketing efforts on behalf of Housing & Residence Life (HRL).
• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either eight years of directly full-time experience or, as an alternative, a Master's degree from an accredited institution in Higher Education, Student College Personnel Counseling or related field and two years of full-time experience directly related to the job functions.
• Professional full-time experience in housing and residence life, student services, or related field.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook).

Preferred Qualifications:

• Four years of professional full-time experience housing and residence life or student services.
• Experience in crisis management situations, parent, and student concerns.
• Experience in supervising student and/or professional staff.
• Experience with Banner Student Information System, StarRez, Maxient Conduct Management Software, or Workday.

Knowledge, Skills, and Abilities:

• Knowledge of fundamental aspects of college student intellectual, emotional, and social development.
• Knowledge of campus resources used to support the residential program and individual students.
• Knowledge of the fundamental indicators of student mental health concerns, substance abuse, and domestic violence.
• Knowledge and understanding of management principles, practices, and standards, as applied to public institutions.
• Employee development and performance management skills.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present data.
• Skill in examining and evaluating operations and developing and/or redesign operating strategies, systems, and procedures.
• Excellent verbal and written communication skills.
• Ability to interact in a professional manner with a diverse group of staff, faculty, students and the community in a service-oriented environment.
• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environement.
• Ability to foster a cooperative work environment and work effectively in a team environment.
• Ability to respond quickly to emergencies.
• Ability to supervise and train assigned staff.

Pay Grade 17