The Assistant Director assists the Director in providing Office for Conflict Resolution (OCR) services to the University community. The Assistant Director also assists in developing and implementing the vision, leadership and management oversight for OCR's programs and services, and fulfills the Office's administrative functions. The Assistant Director must maintain a high level of professionalism in responding to the needs of faculty, staff, and student employees, must be proactive, and must be able to think independently and prioritize competing responsibilities. OCR's conflict resolution work has a significant impact on the individuals and units involved. The Assistant Director's conflict resolution expertise, attention to administrative detail, and commitment to equity and diversity is critical. The Assistant Director reports directly to the OCR Director.

The Assistant Director position is a full-time, year-round, civil service position (Admin Assoc 3; job code 208A3). The University offers a competitive compensation package, commensurate with experience and background, and excellent benefits. The salary range for this position is $75,000 - $85,000.

DUTIES AND RESPONSIBILITIES:
Administrative Duties (25%)
* Serve as the main point of contact for OCR phone and email inquiries.
* Perform day-to-day administrative office management, including scheduling, managing the budget, purchasing supplies, managing website content, managing office technology, maintaining case file records, and managing data systems, among other things.

Program Management Duties (25%)
* Oversee the distribution and evaluation of client surveys to identify trends and training opportunities.
* Develop and implement strategies to improve OCR services.
* Prepare annual reports, and other informational materials, on the work of the office.
* Coordinate with other University offices that offer services to employees.
* Complete other duties as assigned that support the Office's mission.

Dispute Resolution, Consultation, and Education (50%)
* Conduct intake interviews, confidential consultations, and facilitated dialogues to assist employees with employment-related conflicts.
* Exercise a high level of discretion in handling the private, sensitive nature of the information received in the Office relating to concerns.
* Attend tactfully to the many points of view and sensitivities of various parties involved in a conflict resolution process while maintaining the confidentiality, impartiality, and independence of the Office.
* Provide educational outreach and training on conflict resolution strategies.

Required:
* Bachelor's degree with at least 4 years of experience in mediation or conflict resolution, or a combination of related education and work experience equal to eight years.
* Exceptional communication, interpersonal skills, and emotional intelligence.
* Ability to work independently and efficiently and to balance workload.
* Demonstrated commitment to the principles of equity, diversity, and inclusion.
* Demonstrated experience in, and an ongoing commitment to, working effectively with and across diverse communities: including people of color, underrepresented groups and new immigrant populations; American Indians; people with both visible and invisible disabilities; women; people of various gender and sexual identities and expressions; and first-generation students from economically disadvantaged backgrounds.

Preferred:
* Masters degree in conflict resolution, peacemaking, mediation or related field.
* Experience working in higher education or in human resources or another employment-related field.
* Supervision experience.

The (OCR) at the University of Minnesota provides conflict resolution services to University faculty, staff, and students who are experiencing employment-related conflicts. OCR's services include confidential consultations, facilitated dialogues, and mediations. OCR serves all system campuses and is a neutral, independent office. OCR is part of the University's (OED).

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).