Your impact

In your role as Senior Technical Writer you will research, write, edit, proofread, validate and publish a variety of maintenance documentation which may include but not be limited to Service Bulletins (hardware/software), Aircraft Maintenance Manuals, Illustrated Part Catalogs, and Wiring Diagram Manuals.

What you will do

• Create and/or revise documents in S1000D using a Common Source Database (CSDB)
• Create and/or revise documents per iSPEC2200 using FrameMaker
• Work cross-functionally with Engineering, Operations and Program Management
• Coordinate your work activity, status, and schedule your manager.
• Leverage available data sources to ensure that your documents are clear, logical, accurate and update to date including but not limited to:
  • Redlines
  • Installation Drawings
  • Wiring Diagrams
  • Specifications
  • Interviewing subject matter experts such as Engineers, Project Engineers, and Program Managers
• Deliver quality, technically accurate, complete, technical publications leveraging established processes.
• Coordinate the review and release of publication products with customers and other external organizations to classify and track discrepancies noted through the review process.
• Mentor more junior colleagues to create best practice manuals and Service Bulletins

Your required experience/skills

• Bachelor's Degree (an equivalent combination of education and experience will be considered
• A minimum of 3-5 years of recent, relevant experience creating and modifying maintenance documentation
• Proficiency in MS Office Suite. Advanced experience with Structured FrameMaker or Arbortext. Experience with S1000D XML.
• Demonstrated experience with illustrating programs such as Corel Draw and Adobe Illustrator.
• Proven Ability to read, analyze, and interpret engineering drawings, charts, wiring diagrams, schematics, and assembly/test procedures.
• The ability to communicate effectively both verbally and in writing including via presentations, including understanding grammatical conventions and writing in a clear and fluent manner.
• Experience in Supplier Management

Your success in this role will look like:

• Strong interpersonal skills and the ability to collaborate with key stakeholders to obtain necessary information to delivery required outputs
• Ability to work autonomously and meet deadlines

It would be nice if you had:

• Degree in Communications, Technical Writing, English or relevant subject.
• Experience using Windchill Content Management System or equivalent.
• Experience working in an IFEC company or Aerospace Company.
• Experience using a document management system such as Agile.
• Ability to provide technical direction and mentor assigned project team(s).

How we support you:

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.

Our D&I Commitment

We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.

While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

Job requires ability to sit for long periods of time