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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Position in this function is responsible for transforming new clients to Optum's Global Operating Model (OGOM) by serving as a change agent for the middle revenue cycle Transformation team. This role will lead key initiatives in transformation to deliver performance excellence through standardization of processes and focus primarily on ensuring best practices are implemented and stabilized. This position is key in implementation of change, consistently improving the patient, employee, and client experience. The position is a critical member of the Optum360 Transformation team. This position must maintain solid client relationships and represent Optum360 in all aspects of its values.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 25-50% travel.
Primary Responsibilities:
- Leads new client onboarding and transformation by utilizing a diverse group of resources (people and technology) to integrate new clients into the standard OGOM
- Leads the PMO/PM discipline for technology implementations related to HB Coding
- Establish the standard HB Coding methodology to measure productivity, efficiency, scalability, human touch volume, and workflow
- Leads new client to strengthen HB Coding governance
- Leads analytics efforts to build and deliver multiple performance metrics
- Support TOPS implementation and ongoing maintenance
- Institutionalizes the best practices and standard processes of the OGOM. Critical in training operations on the use of the OGOM levers and ensuring new client transformations aligns directly to the OGOM
- Drives coding quality assurance program by measuring adherence to OGOM processes
- Change champion that collaborates and aligns with operational partners to drive OGOM
- Partner across organization to drive transformation via engagement in assessment of people, process, and technology
- Collaborate and share with operational leadership
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- AHIMA or AAPC Credentialed
- 5+ years of multi-system HIM coding leadership experience in an acute care facility setting. Leadership can be defined as being a supervisor, manager, or higher
- Intermediate proficiency with Microsoft Office Suite
- Ability to travel nationwide 25-50% of the time, based on client need
Preferred Qualifications:
- Coding compliance/audit experience
- Experience with Optum eCAC
- Experience working collaboratively with CDI departments in partnership to improve reimbursement accuracy
- Experience leading large complex projects and/or implementations
- Epic HB Coding
- Proven record of managing successful hospital coding departments with proven metrics and value add to the organization
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collect
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.