Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

• Manage the Front Desk Team at the Metro Commercial Buildings: CFCL-MPLS, Eustis, State Center, and University.
• Work within the Property Data Base CRM - Assist with work orders processing.
• The position is responsible for providing work direction, setting clear expectations and managing the front desk team "Metro Campus's" which includes direct and indirect team members.

o CFCL - MPLS

o Eustis

o State Center

o University

• Associate Degree or equivalent experience required.
• Minimum two years of related experience required with a general accounting focus.
• Understanding of HIPAA laws and regulations.
• Customer service, and phone call center experience preferred.
• Perficient in Microsoft Office, Teams, Service Now platform, SharePoint and excel.
• The ability to work independently and adapt to changing priorities.
• Ability to communicate effectively.
• Able to work well with employees and customers in a cooperative, positive, and professional manner to provide exemplary customer service in person and by telephone.
• Willingness to assume additional responsibilities/duties/projects as they arise.
• Ability to operate office equipment such as multi-purpose printer/copiers, other printer job equipment, computers, calculators, telephones including call center, and check scanners.
• Driver's license and current vehicle insurance required.

Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.