Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

Hennepin Healthcare has a current opening for a Cardiac Sonographer Supervisor in our Echo Cardiography department. As it pertains to clinical operations, coordinate and maintain daily operational activities of the practice. This includes patient flow and team members to maximize patient satisfaction and service. This also includes implementing improvements in quality, team members performance and customer service initiatives to create superior patient experience. This position is responsible for ensuring maximal efficiency of systems through creative problem solving, conflict management, and critical thinking. As it pertains to cardiac sonography supervision, this position is also responsible for, managing and coordinating daily operations of the modality related to cardiac sonography in multiple departments, ensuring each area is adequately staffed with team members to meet patient demand.

Clinical Supervisor Responsibilities:

• Execute daily operations of the program including designing, implementing, and maintaining clinical services to assure efficient patient flow as well as responsibility for sonographer scheduling to ensure appropriate staffing
• In collaboration with the manager, interview, conduct employee orientation, onboard new employees, conduct performance reviews, and verify employee competencies
• Ensure a safe environment for patients, visitors, and team members. Maintains compliance with all safety requirements impacting areas of responsibility
• Determine and justify team member's needs
• Provides support for providers in resolving problems and addressing issues so that they can effectively practice medicine
• Work collaboratively with providers and other team members to optimize efficient and effective operations
• Promotes a congenial work environment among providers and practice team members based on mutual respect
• Establish and monitor performance / quality improvement activities in the practice to comply with organizational expectations for providing effective care and efficient, patient-centered service. Engage team members in monitoring activities and facilitate team members selection of appropriate indicators
• Model and foster good customer service skills to promote patient satisfaction
• Assist practice/nurse manager in preparation of budget to ensure appropriate fiscal and human resource management of the practice
  Oversee procurement and appropriate maintenance of medical and pharmaceutical supplies and equipment
• Assure on-going compliance with accreditation, credentialing, regulatory and professional standards, as well as HCMC policies and procedures impacting the clinical area
• Assist Practice/Nurse Manager in promoting and developing marketing activities to ensure continued practice growth and market share
  Perform or delegate completion of required audits (weekly, monthly, etc.)
• Perform other functions as assigned

Communication:

• Maintain effective working relations through strong communication skills up, down and across the organization
• Meet with entire team members on a frequent basis, to do the following:
  • Disseminate information
  • Give employees opportunity for input and problem solving
  • Follow-up on actions taken in meetings
  • E-mail, department newsletter, posting of important information
  • Work closely with Medical Director and encourage and foster participation of all providers in running an efficient and effective clinic operation

Fiscal Management:

• Assist Manager in developing and managing the budget
• Monitor supply use and team members use of overtime and develop suggested plan of correction where appropriate
  Provide input for capital equipment needs and planning

QUALIFICATIONS

Minimum Qualifications:

• Bachelor's degree in a relevant field or completion of accredited program for Cardiac Sonography
• Credentialed by the American Registry of Diagnostic Medical Sonographers (ARDMS) as a Registered Diagnostic Cardiac Sonographer (RDCS)
  OR
• Credentialed by Cardiovascular Credentialing International (CCI) as a Registered Cardiac Sonographer (RCS

Preferred Qualifications:

• 2-4 years of supervisory experience
• Training or understanding of Lean/Process Improvement
• High skill level in Microsoft applications

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.