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Insurance Servicing Analyst
St. Paul, MN
Job Description
Description: JLL is seeking an Insurance Analyst for its Escrow Operations group. This individual will be responsible for ensuring all loans are compliant with the applicable Lender's insurance requirements. The Analyst will work individually and with all levels of staff and must interact effectively with internal and external parties. The Analyst must demonstrate organization, an analytical orientation and possess the initiative to work in an independent and reliable manner.
Essential Functions:
Review new loan and insurance documents to ensure proper setup in the servicing system and complete a thorough insurance review (certificates of insurance, appraisal, flood determinations, property condition reports, etc.)
Obtain insurance renewal information, invoices and/or paid receipts and policies from agents, borrowers, and management companies within specified timeframes, for an assigned group of loans
Ensure insurance coverage is in place for all assigned loans per Lender guidelines.
Process insurance premium invoices in the loan servicing system and contact borrowers to collect shortages, as needed
Analyze insurance renewal information to ensure compliance with investor insurance requirements, including complete policy review
Prepare insurance waivers for non-compliant insurance issues and submit for management and/or Lender approval
Monitor insurance compliance for life of loan, including insurance reviews for properties with mid-term policy changes or changes resulting from an ownership or management transfer
Monitor and update various reports and certifications utilized by lenders and leadership to analyze portfolio risk
Communicate escrow issues and coordinate resolution with servicing staff
Perform duties and responsibilities in accordance with applicable laws, regulations, and JREC policies and procedures
Other duties as assigned
Qualifications & Skills Required:
Strong knowledge of Microsoft Office (Word, Excel, Outlook, SharePoint, OneNote)
Strong time management skills and ability to operate under demanding deadlines
Excellent interpersonal, communication, problem-solving and organization skills
Ability to multitask and work on several transactions simultaneously
Ability to recognize and analyze risk
Willingness and ability to learn new technology
Excellent attention to detail
Ability to audit own work
Ability to work independently, unsupervised, and as a team player
Ability to travel as needed
Required Experience: Undergraduate degree in Real Estate, Finance, Accounting, or Business preferred, or, equivalent work experience in Insurance, Commercial Mortgage Banking, or Loan Servicing. Experience with PrecisionLM loan servicing software is a plus.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Essential Functions:
Review new loan and insurance documents to ensure proper setup in the servicing system and complete a thorough insurance review (certificates of insurance, appraisal, flood determinations, property condition reports, etc.)
Obtain insurance renewal information, invoices and/or paid receipts and policies from agents, borrowers, and management companies within specified timeframes, for an assigned group of loans
Ensure insurance coverage is in place for all assigned loans per Lender guidelines.
Process insurance premium invoices in the loan servicing system and contact borrowers to collect shortages, as needed
Analyze insurance renewal information to ensure compliance with investor insurance requirements, including complete policy review
Prepare insurance waivers for non-compliant insurance issues and submit for management and/or Lender approval
Monitor insurance compliance for life of loan, including insurance reviews for properties with mid-term policy changes or changes resulting from an ownership or management transfer
Monitor and update various reports and certifications utilized by lenders and leadership to analyze portfolio risk
Communicate escrow issues and coordinate resolution with servicing staff
Perform duties and responsibilities in accordance with applicable laws, regulations, and JREC policies and procedures
Other duties as assigned
Qualifications & Skills Required:
Strong knowledge of Microsoft Office (Word, Excel, Outlook, SharePoint, OneNote)
Strong time management skills and ability to operate under demanding deadlines
Excellent interpersonal, communication, problem-solving and organization skills
Ability to multitask and work on several transactions simultaneously
Ability to recognize and analyze risk
Willingness and ability to learn new technology
Excellent attention to detail
Ability to audit own work
Ability to work independently, unsupervised, and as a team player
Ability to travel as needed
Required Experience: Undergraduate degree in Real Estate, Finance, Accounting, or Business preferred, or, equivalent work experience in Insurance, Commercial Mortgage Banking, or Loan Servicing. Experience with PrecisionLM loan servicing software is a plus.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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