Here at Pace, our Technical Field Services (TFS) provides unique opportunities for you career to flourish. By working in diverse settings, building strong customer partnerships and exceeding their needs. TFS team members are constantly learning and improving our processes. With over 40 years of lab operations experience, we serve a range of industries, instruments and facilities nationwide -- meaning our team has unparalleled access to a plethora of shared knowledge powered by supportive leadership. If you're looking for a close-knit team of analytical thinkers and a dynamic, hands-on work experience, look no further. Apply to join the TFS today for a chance at exponential growth and a like-minded community invested in your success.

Instrument Services Specialists are responsible for providing technical solutions and an advanced level of instrument support services to customers of TFS, including external clients, laboratory chemists within the Pace lab system, and departmental coworkers.They also provide our customers with a variety of support services associated with their analytical instrumentation.These services include routine maintenance, operational and performance testing, hardware and software troubleshooting, instrument repair, and personnel training.

On-site calibration, maintenance, and qualification of customer equipment
• On-site environmental mapping and qualification services
• In-house calibration and maintenance of internal calibration masters and customer equipment
• Develop and maintain positive relationships with customers
• Develop equipment validations, qualifications, calibration methods, and standard operating procedures

• Operate in a ISO 9001, ISO 17025, and cGMP environment
• Maintain/repair general lab equipment
• Travel up to 30%

• Strong Attention to Detail

• Two year technical degree or relevant experience required
• Bachelor's degree preferred
• Excellent customer service skills
• Excellent written and verbal communications skills
• Strong mathematical skills including knowledge of calculating uncertainty, significant figures and unit conversion

• Strong MS Word and MS Excel skills
• Valid driver's license

While the services we provide can be complex, Technical Field Services has an extensive training program for new employees, as well as ongoing training to maintain the capabilities of our field service staff. Our TFS team members have multi-faceted skill sets including: strong technical aptitude, customer service skills, and strategic problem solving techniques.

Pace Analytical is an Equal Opportunity Employer and will not discriminate against any applicant for employment on the basis of race, age, religion, sex, veterans, individuals with disabilities, sexual orientation, or gender identity.

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