This position will be performed in a hybrid work environment. Work is performed in a planned split between on-site and remote locations. The supervisor will determine the appropriate balance that meets the needs of the department and the other priorities for workplace flexibility.

40% - Clinical and Administrative Duties for Department of Urology Physicians

• Coordinate and record all meetings and activities for Urology physicians.
• Manage and review physician google calendar weekly with physicians and director to note changes/additions.
• Coordinate and accurately manage multiple physician calendars including QGenda calendaring and other calendars
• Cancel/add clinics and OR block time for physicians according to policies, reschedule patients as needed.
• Open mail, sort accordingly.
• Answer phone calls promptly and triage or handle with superior customer service skills.
• Complete FMLA, workers comp forms, workability forms and other patient related documents as appropriate for physician, work in collaboration with clinic nursing teams.
• Work closely with clinic nurse to ensure physician has seen all results, and has communicated to the patient.
• Monitor operating room billing, record and manage OR case logs when applicable
• Prepare operating room cases for surgical planning sessions as directed by each physician.
• Schedule, plan, and manage student, faculty, and visiting physician and professor observation requests for multiple sites
• Transcribe clinical information as requested and file to electronic medical record.
• Maintain files, including but not limited to computer files, photo files, and paper files.

40% - Academic Duties for Depatment of Urology Faculty

• Transcribe journal articles, journal reviews, manuscripts, and correspondence.
• Arrange travel per department policy and process.
• Maintain and keep current all physician documents such as passport, medical license, DEA certificate, board certifications, sub-specialty certifications etc.
• Organize itinerary and travel file and adhere to domestic/international travel process.
• Submit receipts for reimbursement and maintain log of all expenditures and dollars received according to University travel and hospitality policy.
• Track and record CME activities/update credentialing information/update Curriculum Vitae and prepare annual review and department metrics.
• Compare literature searches as requested, utilize Manifold, Scopus, PubMed, etc.
• Administratively support weekly academic conferences as requested.
• Track, record, and maintain organization and society memberships for physicians as requested.
• Manage, prepare and support physician promotion and tenure process.
• Manage, prepare, and support MOC Board certification and re-certification process.
• Other academic duties as needed and assigned by physician and supervisor.

20% - Serve as a Liaison for Requests, Policy/Procedure Questions, and Problem Resolution

• Work with patients on a daily basis to assist with appointment scheduling, and direct them to proper departments to request medical records.
• Serve as liaison between patient and medical staff when the medical staff is not available.
• Work with other departments to schedule patient appointments.
• Work quickly and with little direction and instruction on assignments and projects as requested.
• Manage and coordinate search committee process support, visiting professors, and other department events as requested.
• Work with attorneys to schedule meetings, dispositions, and trial appearances including but not limited to initiating appropriate billing charges and collecting charges for services desired.
• Act as department resource including front desk coverage when needed.

*All required qualifications must be documented on application materials*

Required Qualifications:

• High School Diploma/GED and four years of related office experience. Training/education may be substituted for some of the years of experience.
• Proficient in computer systems,such as Excel, PowerPoint, Microsoft Office, Google Calendar/Suite

Preferred Qualifications:

• Previous experience with electronic medical record systems and electronic transcription equipment.
• Administrative Assistant experience in a healthcare or academic environment
• Experience with board certification
• Familiarity with promotion and tenure process

To learn more about the Department of Urology, please vist:

Committed to innovation and diversity, the Medical School educates physicians, scientists, and health professionals; generates knowledge and treatments; and cares for patients and communities with compassion and respect. We value excellence, inclusiveness, collaboration, and discovery.

The mission of the regional campus located in Duluth is to be a national leader in improving healthcare access and outcomes in rural Minnesota and American Indian/Alaska Native (AI/AN) communities. In partnership with CentraCare, the regional campus in St. Cloud offers a wide range of patient experiences throughout students' education in Greater Minnesota and prepares them to become exceptional clinicians and leaders for rural and immigrant populations

Founded in 1888, the University of Minnesota Medical School has three campuses. A four-year MD program and the MD/PhD program are located on the Twin Cities campus in addition to MD programs at regional campuses in Duluth and St. Cloud.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• with free or reduced rates in the Twin Cities metro area

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).