Number of Job Openings Available:

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Job Summary:

Key Position Details:

• 1.0 FTE
• Day/Evening shifts
• Partially remote position
• Benefit Eligible

Pre-employment Drug Screen: This role requires that all external and internal applicants successfully pass a drug test before beginning work. A positive test result and/or refusal to submit to testing will result in disqualification of further employment consideration.

Job Description:

Principle Responsibilities

• Performs customer service.
  • Manages large call volumes.
  • Assists patients with any non-clinical questions and/or concerns.
  • Supports patient intake, accurately enters patient demographics, history and order information into the practice management system(s).
  • Completes referrals to specialty providers, home health, etc., where needed
  • Arranges for the proper delivery of the medication when needed
• Processes insurance.
  • Verifies insurance eligibility and benefits and records the information in Excellian.
  • Supports providers and payers to expedite prior authorizations and/or formulary exceptions when needed.
  • Helps facilitate financial support and prescription assistance for patients.
• Ensures Compliance
  • Tracks patients and medication utilization.
  • May participate in accreditation maintenance and monitoring of defined metrics.
  • May participate in safety and quality program.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program preferred
• Experience as a Pharmacy Technician required
• 2+ years of experience with advanced knowledge of insurance processing, prior authorizations and formulary resolutions preferred
• Registered Pharmacy Technician - MN Board of Pharmacy required upon hire
• Certified Pharmacy Technician - Pharmacy Technician Certification Board required within 180 Days

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently