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We are currently seeking a Pharmacy Assistant to join our Specialty Pharmacy team. This position is casual, no benefits, day shift, and no weekends.
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions
- Handles cash register transactions accurately and efficiently
- Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment
- Prepares prescriptions to be mailed or couriered to patients
- Places completed prescription orders in the appropriate location of the will-call bins
- Files paper prescriptions after they have been dispensed
- Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned
- Assists with returning unclaimed prescriptions from will-call to pharmacy stock
- Tubes completed discharge medications to the floors for patients leaving the hospital
- Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure
- Maintains cleanliness of pharmacy and dispensing area
- Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere
QUALIFICATIONS:
Minimum Qualifications:
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High school diploma or equivalent
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Previous customer service experience
Preferred Qualifications:
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Previous experience as a pharmacy assistant/clerk
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Previous experience managing point-of-sale transactions
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Computer and advanced keyboard/typing skills
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Ability to speak a second language - Spanish, Somali or Hmong preferred
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Working towards a licensed technician certification through a certified national program
Knowledge/ Skills/ Abilities:
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Be at least 18 years of age
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Maintains the confidentiality of the customer's private medical information according to the HIPPA act
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Possess strong interpersonal skills; be a team player, and promote positive team environment
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Excellent customer service and communication skills
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Proficient in the English language
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Good attention to detail
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Ability to problem solve effectively
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Ability to follow policies and procedures
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Ability to apply basic math skills
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Basic typing skills
EEO/Disability/Veteran employer.