Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for an Analyst, CRM to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference! This role is in office T,W,TH weekly in our Hopkins MN or Mississauga ON office.

Are You:

• Someone who is driven, enthusiastic, and accomplished in developing and improving Salesforce CRM effectiveness processes?

• Someone who has excellent project skills, creative skills, and a process-focused aptitude?

The Analyst, CRM will report to the Manager, CRM. The selected candidate will play a tactical role in supporting Element's growing commercial pipeline and revenue. This includes sales, account management, marketing, pricing, products, and implementation to ensure we meet our commercial sales goals and objectives.

The ideal candidate should be passionate about collaborating with peers and cross-functional partners to deliver CRM support functions to key stakeholders throughout the Commercial organization. The candidate must work with a lens toward best-practice CRM systems architecture, data discipline, and governance. Specifically, the candidate understands the importance of Salesforce.com to Commercial success. The ability to support Salesforce.com processes, updates, workflows, integrations, data maintenance, and hygiene is the primary job responsibility. Applicants should be familiar with complex data sources generated in a CRM (SFDC), representing a variety of data types. This position is a mission-critical enabler for the execution of the go-to-market strategy.

A Day in the Life

• Support and assist commercial team by answering Salesforce and some business-related process questions

• Support and administer day to day routine Salesforce processes

• Identify process improvements related to salesforce.com and partner with Salesforce Effectiveness team to implement the process improvements

• Automate and help streamline existing Salesforce Effectiveness processes, in partnership with the SFE team

• Perform recurring data maintenance in salesforce.com

• Provide data management support to the Marketing team

• Facilitate saleforce.com training for new commercial employees

• Troubleshoot and identify trends timely through analytical data gathering and analyses

• Drive the resolution of data integrity and systems enhancement issues

• Create reports for various stakeholders and users of Salesforce

• Other duties as assigned

Requirements

• Bachelor's degree or High School diploma and a minimum of 2 years' experience

• Salesforce functional/technical experience is required

• Experience analyzing financial data strongly preferred

• Demonstrated strong excel skills, including the use of pivot tables, and v-lookup functionality

• Software proficiency in Microsoft applications

• Strong relationship building and influencing skills

• Excellentcommunicationskills (written and verbal)

• Demonstrated experience with data analysis and issue resolution

• Continuous improvement mind-set

What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
* Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.