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Responsible for managing and reporting on all facets of Incoming Quality, In-process Quality and Finished Product Quality. Ensure that customer and design requirements are being met on purchased components, assembled machines and accessories/service kits using inspection, control anddetection basedprocesses.Has authority and responsibility to Stop Production or issue Quality Hold Notificationin order to ensure machines and accessories/service kits which do not meet customer or design requirement are not shipped. Represent the voice of the Customer (VOC) and drive the development of aquality basedculture within the assembly and/or distribution operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Quality Management System
Ensure compliance with Quality management system (applicable ISO or internal standards)
Manage and coordinate internal audits to ensure compliance.
Facilitate and conduct Management review and required renewal or surveillance audits
Ensure alignment with corporate systems, procedures, processes
Progress the development and implementation of proactive andprevention basedquality controls
Manage department budgets and meet annual objectives
Manage quality resources, ensure alignment of skills vs requirements, progress organizational development and ensure compliance to performance management process.
Responsible for ISO 9001 and ISO 14001 systems.
Manage direct Product Quality Engineering resources and work across process and site organizations within the Global Product Company to ensure:
- Effective leadership, coordination and function of QAT's
- Consistent use of 8D process
- Response level targets are met at D3, D4 and D6 steps in the 8D process.
- TSB's are issued at step D6 and can be effectively used by the Sales Company's
- Improved use of root cause analysis andproblem solvingtools within the CA
Incoming Quality Control (IQC)
Ensure that necessary facilities, equipment, processes and personnel are in place to verify design requirements are being met on purchased components
Ensure processes are in place to manage non-conforming material
Ensure data capture and reporting systems are in place to allow the management of supplier quality
In-Process Quality Control (IPQC)
Ensure that necessary equipment, processes and personnel are in place to verify design requirements are being met and detect when they are not being met on assembled machines and accessories/service kits
Ensure processes are in place to escalate and respond to quality related issues
Ensure processes are in place to identify quality related assembly issues and drive corrective action
Ensure processes are in place to manage incomplete or non-conforming machines
Ensure data capture and reporting systems are in place to allow the management of In-Process Quality
Finished Product Quality Control (FQC)
Ensure that necessary equipment, processes and personnel are in place to verify that finished machines and accessories/service kits have been built in accordance with defined IPQC's.
Ensure processes are in place to manage non-conforming machines and accessories/service kits
Ensure data capture and reporting systems are in place to allow the management of Finished Product Quality.
Contact and visit customers to support them when quality defects are found in our products and to sense the quality perception they may be having.
Coordinate all activities related to the QRQC (quality response for quality complaints) with the different functions of the organization.
New Product Development Support
Ensure that customer and design requirements are understood and that required quality controls are developed in accordance with project schedules
Support meeting New Product development project schedules, projectcosts andquality requirements
Ensure active team member participation in New Product development projects as required
MINIMUM REQUIREMENTS
EDUCATION:
MS or BS in Manufacturing, Industrial, Mechanical Engineering or an Engineering Technology related field
EXPERIENCE:
Minimum of 4 years of quality system and control experience within a manufacturing environment
KNOWLEDGE & PERSONAL ATTRIBUTES:
Proficient in quality analysis tools such as 5D, SPC, PFMEA etc. Strongproblem solvingskills with ability to teach basicproblem solvingtechniques and facilitate problem solving team events.
Experience in developing assembly or fabrication process quality systems & measures. Strong knowledge of fabrication andassembly basedquality control methods, tools and techniques.
Overall knowledge of manufacturing and/or distribution systems
Demonstrated leadership ability
Able to interact with all functional areas and all organizational levels
Strong communication, presentation and team skills
Strong organizational and time management skills
Excellent oral and written communication skills
Self-motivated with a high level of initiative
Strong data analysis and reporting skills
Fluent English
Strong interpersonal and customer interface skills
Able to be critical and accept criticism
Able to lead and facilitate cross functional teams
COMPUTER SKILLS:
Proficiency in use of MS Word, Excel, PowerPoint, Access
Working knowledge of ERP systems, such as Infor LN, SAP, etc.
Software for statistical analysis. (Minitab)
Capability to learn new software.
Traveling regional and oversees is required in this position.
Let's create a cleaner future together
Clean is changing.Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.
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Nilfisk, Inc., is an Affirmative Action/Equal Employment Opportunity Employer
Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
Equal opportunity It is the policy of Nilfisk not to discriminate any employee or applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Nilfisk to take action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.