Your Title: Project Manager, Installations

Job Location: Remote - USA

Our Department: Installations, NA Mobility, Transportation Sector

What You Will Do

This position is responsible to ensure that our large customer implementations are properly organized, successful, and properly rolled out. The Installations Project Manager will assist customers in creating a project plan, organize all individuals involved, create/facilitate a task/action list to hold all parties accountable, and measure success.Ultimately the Installations Project Manager is responsible for managing the relationships with the customer contacts to ensure the customer is 100% satisfied with the decision to purchase Trimble Transportation and willing to provide testimonials as such.Also included is the successful execution of the Trimble Transportation Project Management Methodology system to ensure the long term customer satisfaction.Responsibilities include:

• Create Trimble Transportation Project Management Methodology Plan for each customer installation project.

• Create and maintain live dashboard information on the progress of installs including challenges, roadblocks and solutions.

• Conduct conference calls to set agendas and expectations and summarize progress and tasks required

• Ensure all parties have completed their tasks as described in the Project Management Plan:

• Integration (if involved) - communicate and resolved all integration issues

• Customer Installers - to facilitate training when required and to maintain expectations on both quality and schedule.

• 3rd party vendors - ensuring adherence to schedules and quality standards.

• Customer Management contacts

• Fulfillment - to facilitate proper hardware at service location and to handle any product failure returns.

• Customer Manager - ensuring internal support is aligned

• Professional Services - during engagements

• Other departments as needed

• Knowledgeable on all Trimble Transportation tools/applications - to effectively train customer on use

• Communicate and work with drivers, mechanics, dispatchers, and management

• Inspect hardware in vehicles

• Present to executive level individuals

• Conduct training on web based interface and all Trimble Transportation VAS

What Skills And Experience You Should Bring

• Bachelor's degree (or) equivalent experience in a Technology, Customer Service or Transportation related field

• 3 years of project management experience

• Proficiency in MS Word, Excel, Power Point, and/or Google Suite

• Presentation experience

• Highly organized and demonstrated problem solving skills

• Attention to detail

• Willing to travel up to 10%

• Positive motivation and people skills

• Able to facilitate meetings with a high level of organization

• Able to manage total accountability for a customer specific project

• Willingness to work at a customer site for lengthy periods of time

Preferred Skills And Experience

• Proficiency in Microsoft Projects and Visio or equivalent

• Operations experience in transportation industry

• Mobile communications and wireless experience

• System knowledge of 3rd party dispatch applications

• Project Management Certification

Competencies Required

• Customer Focus

• Delegation

• Planning

• Interpersonal Savvy

• Presentation Skills

• Action Oriented

Our Company

Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations.

About Our Transportation Sector

Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations.

Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.