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Director of Residence Life
Minneapolis, MN
Job Description
Company Description
Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.
Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community. In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply.
Job Description
The Director of Residence Life provides the vision, management, and direction for the department of residence life at Augsburg University. Provides leadership to develop and implement programs and operations that enhance the student experience for 1,000 students living on campus. Provides leadership and has accountability for meeting occupancy goals and linking residence life with student retention. Works collaboratively with other departments across campus to improve the student experience and occupancy in the residence halls through programming, safety initiatives, facilities maintenance, and recruitment of incoming and returning students. Active participant in the Division of Student Experience and Success and in other campus leadership groups and committees.
Primary Responsibilities
- Oversees programming and daily operations that provide an engaged, student success focused experience for all students, both residential and commuter.
- Responsible for meeting University goals related to residence hall occupancy and auxiliary revenue, including partnering with the Admissions Office to bring incoming students to residence life.
- Establishes accurate occupancy, revenue reports and budget analysis.
- Aligns Residence Life operations and programming to enhance student retention and success, as well as partners with other offices to ensure the institution meets retention goals.
- Oversees the management of all room assignment-related tasks for new and returning students, mid-year room change requests, and communications to internal and external stakeholders regarding room assignments on campus.
- Engages in short- and long-range planning around effective and efficient residence life operations.
- Supervises residence life staff.
- Oversees residence life engagement with students around concerns and challenges, including working closely with other campus partners to make referrals as needed.
- Consults with the department of public safety, department of facilities, and dining services to address safety, facility, and meal plan issues.
- Manages communication with students and parents regarding concerns around the residential student experience.
- Oversees, evaluates, and assesses the residential facilities with the department of facilities, including communicating regularly with the Director of Facilities and the Custodial Supervisor to monitor residence hall maintenance, housing facilities issues and improvements, and housekeeping needs.
- Manages assessment efforts around residential student learning and student satisfaction with the residential student experience.
- Oversees, edits, and publishes the Residence Life Handbook
- All other duties as apparent or assigned by supervisor
Qualifications
Minimum Qualifications
- Bachelor’s Degree
- Minimum 5 years of experience working in Residence Life
- Experience supervising professional-level staff
- Experience working with a diverse university-level student body
- Master’s degree in student affairs, education, social work, counseling, or related field
- Direct experience with student conduct hearings and Title IX investigations
- Experience managing departmental budgets
- Experience collaborating with a wide variety of departments across campus
- Knowledge of student and/or human development theory and its application
- Ability to work effectively and collaboratively in a diverse work environment
- Ability to work effectively in a team environment and work independently with little supervision
- Ability to show initiative, organize workflow, manage one or more projects, and handle frequent interruptions
- Excellent communication skills
- Work is often during weekdays, but can include some weekday evenings and weekends, including in emergency on-call situations
- Typical work environment is an office, working at a desk for long periods of time
- Regular computer use
Additional Information
All applicants must attach the following for consideration:
- Resume
- Cover Letter
Augsburg University offers a competitive and comprehensive total rewards program including:
- Medical, dental and vision coverage
- A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
- Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
- Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
- Employer-paid STD, LTD and life insurance
- Enhanced Employee Assistance Program (EAP) for all employees
For the safety of our students, employees and the community in which we live and work, Augsburg requires all employees to be vaccinated against COVID-19. For individuals who are unable to be vaccinated due to religious or medical reasons, Augsburg offers exemptions and accommodations.
Equal Opportunity and Affirmative Action Statement
Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.
Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email: hr@augsburg.edu.
Augsburg College is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, or any other lawfully protected status. Minorities, women, disabled persons, and veterans are encouraged to apply. If you need a reasonable accommodation to complete our application process, please contact Augsburg College's Human Resources.
Job Summary
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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