Customer Service Representative (10AM-7PM)
Eden Prairie, MN 
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Posted 6 days ago
Job Description
Customer Service Representative (10AM-7PM)
Job CategoryVehicle Service
LocationEDEN PRAIRIE, Minnesota
Req. ID132892
Job TypeFull-time

Tesla participates in the E-Verify Program

What to Expect

  • The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision Program.
What You'll Do

  • Responsibilities: Work scheduling maintenance Liaison between Customer Claim Specialists and the Body Shop Vehicle arrival preparation WARP and CCC administration arrival Customer communication and expectation Rental coordination and hand off Vehicle status updates Material and supplies reordering Repair review and delivery Perform other related duties as assigned
What You'll Bring

  • Requirements: 3-5 years of experience in the collision industry. Certificate from Vocational School in Collision Repair preferred. Valid Driver's License and a good driving record with at least 2 years of driving experience and insurable. Excellent written and verbal communication skills as well as the ability to follow instructions. Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public. Microsoft Office experience preferred. Must be willing to train others Must be comfortable working in a collision shop environment Ability to work independently in limited supervision environments. Must be at least 18 years of age

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3 to 5 years
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