Customer Service Sales Rep
Fridley, MN 
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Posted 10 days ago
Job Description

Come Work with Us!

We are offering $16.00 to $21.00 an hour, based on your experience level!

Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check!

Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

Your Opportunity: Taylor Print Impressions, formerly Curtis 1000, is looking for a Customer Service Sales Rep in Fridley, MN!! In this position, you will support our sales representatives, operation center teams, customers and vendors to ensure customer retention and satisfaction.

Your Shift:

  • 1st shift; Monday - Friday

Your Responsibilities:

  • Act as a dedicated liaison between the Sales Representative, Operation Center Teams and Vendors to ensure customer needs and requirements are met.

  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience. This includes actively participating in continuous improvement initiatives including documenting and maintaining operating procedures for accounts per the requirements of the Quality Management System.

  • Assist Sales Representatives in understanding details of products, pricing, processes and partner with them to build sustainable relationships of trust through open and interactive communication.

  • Monitor inventory levels and issue purchase orders as necessary to ensure product availability for customers.

  • Develop and maintain on-going strong relationships with all accounts through regular contact.

  • Provide back-up territory coverage (via phone) in the Sales Representatives absence.

You Must Have:

  • 2 + years of previous customer service or customer support experience.

  • Strong written and verbal communication skills.

  • Effective time management skills and the ability to manage multiple tasks and prioritize tasks.

  • Proficient computer skills to include Microsoft PowerPoint, Excel, Word, and Outlook.

We Also Prefer:

  • High school degree or GED (general education degree).

  • Excellent problem solving, follow-up, and organizational skills.

  • Knowledge of commonly-used concepts, practices, and procedures within the field of customer service such as estimating, order processing, order editing, outside vendor (mill) relations.

Watch our video to learn more!

About Taylor Corporation

One of the top five graphics communications companies in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a full range of benefits to power our employees' potential including health, dental, vision, and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.


Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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