Chief Operating Officer, ECUP
Greenville, NC 
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Posted 1 month ago
Job Description
Posting Details
Position Information

Job Title Chief Operating Officer, ECUP
Position Number 002242
Vacancy Open to All Candidates
Department HSH ECUP Executive Director
Department Homepage https://ecuphysicians.ecu.edu/
Advertising Department ECU PHYSICIANS GROUP PRACTICE
Division Health Sciences
Classification Title Executive Director
Working Title Chief Operating Officer ECU Physicians
Number of Vacancies 1
Full Time Equivalent (FTE) 1.000
Full Time or Part Time Full Time
Recruitment Range Commensurate with Qualifications
Position Location (City) Greenville
Position Type Non-Faculty
Job Category Non-Faculty Senior Administrative
Organizational Unit Overview
The Chief Operating Officer for ECU Physicians is responsible for all business and financial operations of ECU Physicians, the BSOM, East Carolina University (ECU) medical school faculty practice plan. In this capacity, the Chief Operating Officer for ECU Physicians advises the deans working in conjunction with the Chief Medical Officer regarding overall plans, business-related policies, and programs across all clinical departments and divisions related to faculty group practice. He/she develops, plans, directs, and controls broad administrative activities toward achieving the practice plan's business and strategic objectives consistent with the mission of BSOM and in accordance with all applicable state and local laws and policies. The Chief Operating Officer for ECU Physicians identifies opportunities for business and financial improvement and recommends specific initiatives to the deans to ensure financial viability through short- and long-range planning to achieve and maintain growth. He/she will continually evaluate and make timely adjustments to strategies and plans to meet changing national, state, and local needs.
The Chief Operating Officer for ECU Physicians is expected to work closely and collaboratively with the ECU Physician's faculty practice plan Chief Medical Officer (CMO) and the executive leadership of ECU Physician's Clinical Management Team to manage the clinical operations of ECU Physician's faculty practice plan and ensure premier customer service and high-quality care. Further, the Chief Operating Officer for ECU Physicians is expected to work closely with the clinical department chairs, clinical division leaders, and administrators and earn the trust and respect of BSOM clinical faculty. The Chief Operating Officer for ECU Physicians will direct the work of his/her staff, anticipate, and resolve problems, lead the decision-making process, provide consistent leadership, and maintain excellent interpersonal relations. This position will demand a strong strategic, business, and financial planning skill set, as well as the ability to implement relevant national and local "best practices" to address issues affecting ECU Physicians faculty practice plan
Job Duties
A. Provide Leadership and Strategic Direction - - 34%

  • Lead the development of clinical practice business strategies, establishment of practice goals, delineation of financial and operational expectations, and development of a common vision for the ECU Physician's clinical enterprise consistent with the mission of BSOM.
  • Provide administrative leadership to clinical department administrators, in concert with chairs, to promote a collaborative and productive environment that is working toward common, practice-wide strategic goals.
  • Establish financial goals and priorities and provide direction to the finance division (or if employed chief financial officer (CFO)).
  • Lead development and execution of ECU Physician's strategic plan in collaboration with BSOM leadership and under the direction of the board.
  • Serve as a business liaison among clinical departments and BSOM leadership, and ECU Health.
  • Recommend changes to the organizational structure of ECU Physician's faculty practice plan as required by the development and growth of the organization based on periodic appraisals of the organization's operational effectiveness.
  • Determine and make recommendations regarding human resource needs for practice plan operations, including recommendations for probationary actions and/or terminations to the Dean.
  • In conjunction with the CMO, review and approve all proposed business initiatives developed by clinical departments to ensure that items are financially sound and consistent with practice-wide strategic goals and the medical school mission.
  • Serve as the primary administrative representative of ECU Physician's faculty practice plan to other internal and external entities, agencies, and organizations, including the affiliated hospitals of ECU Health.


B. Manage Business Operations of ECU Physician's faculty practice plan and Clinical Operations in Consultation with the chief medical officer (CMO) - - 33%

  • Review and approve all necessary clinical operational practice policies and performance guidelines in collaboration with the CMO and establish a system to consistently monitor performance against established benchmarks.
  • Lead practice-wide strategic and business plan and implementation in consultation with clinical department chairs and administrators when appropriate/applicable.
  • Establish guidelines/parameters for clinical contracts with affiliated entities (i.e., ECU Health Medical Center) and work with clinical department chairs to negotiate and execute all professional service contracts.
  • Participate, through a lead or chief advisory role, in all negotiations with healthcare providers, including hospitals, third-party payors, and other physicians in consultation with the Dean of BSOM relative to academic programs.
  • Play a lead role in the development of multidisciplinary programs and clinical ventures with affiliated entities in collaboration with BSOM leadership and clinical department chairs.
  • Lead efforts to develop and deploy program-specific and practice-wide marketing efforts to promote a common and consistent brand for ECU Health.
  • Oversee all healthcare facility planning functions for ECU Physician's faculty practice plan, including proposed facility acquisitions in consultation with clinical department chairs and the ECU Division of Administration and Finance.
  • Work collaboratively with clinical department chairs to develop short- and long-term recruitment plans consistent with the strategic plan and within defined business and financial boundaries.
  • Develop and maintain a comprehensive understanding of all pertinent regulations, policies, procedures, and processes specific to the University of North Carolina (UNC) and ensure that all business and financial operations remain in compliance with such regulations.
  • Coordinate with the ECU Office of Institutional Integrity to maintain a current knowledge of all applicable regulations and standards to ensure ECU Physician's compliance with relevant legal issues.

C. Manage the Fiscal Activities of ECU Physician's Faculty practice plan in Conjunction with Clinical Departments and Finance Committee - - 33%

  • Oversee and be held accountable for the development and management of the annual operating and capital budget for ECU Physician's faculty practice plan.
  • Oversee the establishment of fee schedules, develop billing policies, and ensure that all professional service contracts are current and market competitive.
  • Recommend specific guidelines for the clinical component of the incentive program for the clinical faculty compensation plan on an annual basis to the Dean and finance committee of the board.
  • Determine assessments on clinical revenue to fund ECU Physician's faculty practice plan expenditures, initiatives, and fund balance requirements.
  • Provide advice and formal recommendations regarding policies and procedures for all ECU Physician's faculty practice plan funds and accounts.
  • Participate and play a lead role when appropriate in negotiations regarding joint ventures and financial risk-sharing relationships consistent with ECU Health's mission and applicable laws and regulations.
  • Oversee the preparation of financial, operational, and management reports to support the clinical practices.
  • Chief Operating Officer for ECU Physicians reports to the Chief Medical Officer (CMO) and Executive Dean and maintains an indirect reporting relationship with Dean, BSOM
  • Functional areas reporting to the Chief Operating Office for ECU Physicians (associated titles to be determined) include:
    • Finance (i.e., chief financial officer) if employed
    • Compensation and Operational Reports Analyst
    • Assistant Chairs for Administration (CADAs)
    • (direct reporting relationship - solid line)
      • Health Information Systems/Services (HISS)
      • Office of Quality and Analytics
      • Project Management Office
      • Director of Ancillary Services

  • The Chief Operating Officer for ECU Physicians will maintain a close and collaborative working relationship with the CMO and work jointly on several initiatives that will inherently extend across business and clinical operations.


Minimum Education/Experience
A master's degree in business administration, healthcare administration, or another related field is required. The Chief Operating Officer for ECU Physicians should have at least 10 years of progressively responsible direct healthcare administration experience or an equivalent combination of training and experience. The direct experience must include the management of an academic medical group or large clinical department.




License or Certification Required by Statute or Regulation
N/A
Preferred Experience, Skills, Training/Education
Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the required applicant documents:

Curriculum Vitae
Letter of Interest
List of Three References (noting contact information)

Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date 04/21/2022
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date. 05/05/2022
Initial Screening Begins 05/05/2022
Rank Level
Quick Link for Direct Access to Posting
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).


 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Hours per Week
40
Salary and Benefits
Commensurate with Qualifications
Required Education
Master's Degree
Required Experience
Open
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