Position Purpose:

Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.

Job Duties (include but not limited to):

• Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
• Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
• Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
• Ensures that the Credit Union's quality reputation is maintained and projected.
• Travels to various Michigan Genisys locations.

Qualifications:

• High School Graduate or equivalent required
• Customer service experience preferred
• Sales experience preferred
• Cash handling experience helpful

Skills/Abilities:

• Good communication skills
• Professional appearance, dress, and attitude
• Good math skills
• Able to operate related computer applications and basic business equipment
• Good typing skills

Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran