Job summary Do you want to be self-directed? Do you strive to continuously improve your skills at something that matters? Do you yearn to contribute to something larger than yourself? We started in a garage, but we're not there anymore. Success and scale bring broad responsibility.
We strive to make our customers productive and efficient, whether they are beginners, generalists, or experts. Mistakes are part of learning, but we adjust quickly and tackle risks upfront. We strive to acquire deeper knowledge of (1) our customers, (2) our data, (3) our business and stakeholders, and (4) our industry.
Your work will impact the customer experience of our AWS Relational Database Service (RDS).
Come join a productive, high performing, high growth and diverse environment! Are you ready for what's next?
About our design team We are a highly focused design team, dedicated to the UX design of AWS Databases. Our portfolio includes RDS, DynamoDB, ElastiCache, QLDB, Keyspaces and Timestream. We support the AWS Database initiatives, work on team and personal growth goals and contribute to the AWS UX design organization. The team is a mix of experienced Amazonians and new members with startup and enterprise backgrounds.
About our business AWS Databases are purpose-built, fully managed, and expand to multiple use cases such us: CRM, high-traffic web apps, gaming, geospatial applications, social networking, IoT applications, industrial telemetry and banking transactions. AWS Services are used by leading businesses like Netflix, Twitch, LinkedIn, Facebook, WarnerMedia, BBC, Baidu, ESPN, Adobe, and Twitter. Learn more about Databases on AWS: https://aws.amazon.com/products/databases/
Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Our team has members of multiple genders, races, and ethnicities and welcomes diversified ways of thinking and non-traditional approaches to UX design.
Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. We leverage modern collaboration tools and processes to reduce overhead, streamline communication and increase productivity.
Mentorship & Career Growth We have a vision for and commitment to your personal success, whether that be at Amazon or elsewhere. Whether your goals are to explore new design concepts, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.
Key job responsibilities You'll own the customer experience for small to large features within the AWS Relational Database Service (RDS). As a Senior UX designer for AWS RDS, you'll drive cross-functional collaboration, engage our internal and external users, and design best of breed experiences for thousands of users across the world. You'll think big and drive innovation, finding opportunities to mold the future of RDS and AWS Database services, as well as provide mentorship and guidance for other designers on the team.
You will be responsible for bringing user insights and customer feedback into the decision making process while designing new experiences and exemplifying what it means to be customer obsessed. Expect to be part of the entire design process, from research to ideation, design to execution.
6+ years of design experience
An available online portfolio
Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree.
Experience owning the UX design of complex workflows for technical customers and/or experience in delivering design solutions for projects of large scope and complexity.
Experience in best practices for information architecture and design, as well as strong knowledge of usability principles and techniques.
Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
Experience designing and prototyping with tools such as Figma, Sketch, InVision or similar.
Experience working in a collaborative, diverse team, working directly with product managers and developers for implementation of designs.
Strong verbal communication and presentation skills.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.