Connection Enterprise Solutions is a profitable $1B+ company focusing on providing technology solutions for the Fortune 2000, located in Boca Raton, Florida. Connection Enterprise Solutions is a wholly-owned subsidiary of Connection (CNXN), a $2.5 Billion+ publicly traded company located in Merrimack, NH.
Connection Enterprise Solutions offers a wide range of technology services with over 500 technical certifications and a qualified team of expert engineers, software licensing specialists and project managers to offer best-in-class solutions to our customers. We deliver end-to-end solutions across the entire IT lifecycle--from assessment, design, procurement, and installation to management and asset disposition. Focused on solving the complex business challenges of enterprise customers, Connection Enterprise Solutions is a one-stop source for a full range of IT products and services, including data center, networking, mobility, and software solutions. Offering over million products from 1,600 technology vendors, Connection Enterprise Solutions' proprietary cloud based e-procurement system, TRAXX, creates a streamlined, efficient approach to IT procurement that reduces the cost and complexity of buying hardware, software and services. By leveraging our strategic relationships with leading IT manufacturers and software publishers, Connection Enterprise Solutions is able to provide the best pricing and preferred product availability.
The IAM is responsible for providing proactive direct sales support for one or more EAEs (Enterprise Account Executives). The areas of responsibility for an IAM are to manage the inside account team and the client support being provided, to generate client demand, to identify opportunities for new solutions and lines of business, to maximize margins and to deliver a result that allows for the attainment of each team(s) revenue and gross profit quotas.
This is a remote sales position that includes client facing opportunities and requires effective communication & relationship skills. An IAM is expected to be able to communicate Connection Enterprise Solutions' complete value proposition and must have experience presenting to enterprise clients. This position will require extensive interaction with Manufacturers, Distribution Partners, MD EAEs, MD Sales Support teams and the MD HQ Operational Support teams. As an IAM, there must be a high degree of understanding and experience with distribution channel methodologies, manufacturer registration and pricing programs, the needs of an enterprise client and a strong knowledge of leading industry trends & technical concepts. An IAM must then be able to apply these concepts into a high-velocity, production environment. The efficient implementation of each of these practices must then be integrated into the team's daily sales & sales support activities. The IAM must be able to rapidly assess, analyze & evaluate many different types of business scenarios as they are presented. The IAM is responsible for identifying opportunities to resolve issues by making rapid decisions and taking the appropriate actions that are in the best interest of both Connection Enterprise Solutions and our clients.
An IAM is responsible for managing the daily flow of a client's business and must maintain structured time management practices that will allow for a proactive approach to supporting our client's needs. Due to the fast pace of the business, it is extremely important that the IAM is prioritizing the client's needs and managing the support efforts to ensure a timely and accurate response is being given by the team. Scheduled times for proactive sales cycles to identify net new solutions must occur regularly, while ensuring the ongoing management of the support team is working efficiently to respond to any open request.
An IAM needs to be results oriented, self-driven and motivated. Organization, time and multi-task management skills are essential. A commitment to customer service, attention to detail and responsiveness are critical areas of focus for this position. An IAM must be familiar and be able to proficiently use PC technology & MS Office. Previous reseller experience in a similar role that provided high value, high volume client support is a requirement.
Essential Job Functions
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Non-Essential Job Functions
Connection, Inc. and its subsidiaries consider all qualified applicants for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. Connection will consider accommodations for any known physical, mental, or other impairments of otherwise qualified applicants to enable them to participate in our applicant screening process and to effectively perform the essential functions of their jobs, unless doing so would impose an undue hardship on the Company.