DESCRIPTION / PRIMARY PURPOSE OF JOB Are you ready to embark on a journey where every interaction is an opportunity to make a difference? Join our Service Desk Team and become the frontline hero in delivering exceptional technical support to our customers. As an integral member of our team, you'll play a pivotal role in ensuring the seamless operation of our IT systems whi

DESCRIPTION The Customer Service Technical Support Representative handles challenging calls from professionals and consumers seeking help on technical issues. These concerns involve hearing devices, accessories, wireless connectivity, product training, and policy clarification. The Technical Support Representative will serve the Company's external consumers using various p

Ecolab is seeking an Associate IT Operations Analyst to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top b

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

Simpson Strong Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong Tie an i

Shift Monday Friday 9am 5pm Hybrid, Wednesday is a required day onsite Answer in bound calls for supported projects Create incident tickets for each call received and additional tickets as needed for defined scope activity Assist deployment field resources with troubleshooting issues Coordinate deployment field resources task work flow to ensure timely completion of all t

Senior Manager, Digital and Applications Design (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Minneapolis, MN. Support clients with design to integrate new technologies, skills, and processes so they can get the most out of their technology, investment and drive business results and innovation. Help organizations align their business and operational

Manage ToolWatch (Align Technologies) tool tracking system. Manage Tool Catalog edits and additions. Manage internal ToolWatch billing for tool rental and consumable charges applied to job numbers. Manage Tool Tracker for inactive/closed jobs with tools still checked out. Work with PM' to clean up inactive/closed jobs and bill for Lost tools. Communicate regularly with al

Job Title IT Technical Analyst/Informatics Support Specialist City Roseville State MN JOB DESCRIPTION Evaluate software solutions against requirements and recommend options. Enforce data governance policies to ensure high quality data capture. Maintain knowledge of CFR 21 Part 11, and EMA and FDA data related guidelines. Identify gaps in projects and strategies and recomm

The Business Consultant C1Conversations is a customer facing role associated with the development, scoping, and delivery of C1Conversations Platform Intelligent Virtual Agent (IVA) Pro Services projects and the follow on client consulting engagements via Managed Services on the same platform. The position is responsible for leading the design, delivery, and tuning of IVAs

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; developing solutions t

We are seeking an IT Support Specialist to operate as an effective member of the IT team. This IT Support Specialist will assist with internal IT Support and will help ensure that Aeon's technology systems are efficient, reliable, and meet the growing technology needs of our continually expanding organization. The IT Support Specialist will report to the IT Manager. This

Minneapolis Institute of Art (Mia) System Administrator II Full time, exempt Starting Salary $75,000 $85,000 Onsite The Job The Systems Administrator II serves as an integral part of the Information Systems department, partnering with the Infrastructure Manager to provide subject matter expertise, management, and support for all institutional network, server and endpoints