Our Mission To Inspire the Way Minnesota Ages, recognizing that each senior is unique, equally valued, precious and loved
Our Values
Love, Laughter and Happiness Spiritual Wellness Integrity Freedom of Choice Personhood Life-Long Learning
Our Leadership Pledge Lead with the Mission in mind first Lead with an iron-will to get things done Own the development, successes and failures of my team Selflessly serve my residents, my team and my vendors Embrace healthy confrontation Lead my team with respect and kindness at all times
Position Summary:
The Executive Director is responsible for overall leadership, management and success of their community. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communities, family services, resident well-being, quality assurance and regulatory compliance. Additionally a key component of this position is the ownership of Sales and Marketing process to ensure maximization of revenue and Keystone Senior Living market positioning.
Experience and Qualifications:
College degree preferred.
Two (2) years’ experience in business financial/account and two (2) years of experience in a human resource generalist role
Competent in organizational, time management skills
Ability to handle multiple priorities
Ability to delegate assignments to appropriate team members
Excellent written and verbal communication skills
Ability to facilitate small group presentations
Demonstrates good judgment, problem solving and decision making skills
Has demonstrated proficiency in computer skills – Microsoft Office
Ability to work weekends, evening and flexible hours
Supervisory and management experience including hiring staff, coaching, performance management.
Has a working knowledge of the physical, emotional, social and economic problems relating to the geriatric population.
The ability to facilitate Change
Positive work attitude and ability to work as a team with other team members
Ability to relate professionally with resident, family members and staff
Essential Responsibilities:
Leads with Mission in mind first
Leads with the Keystone Leadership Pledge and Team Member Pledge
Effectively casts vision, strategy and hope for tomorrow
Effectively leads the Keystone stand up meeting, weekly department head meeting, monthly town hall meeting and monthly safety committee
Champions optimization of occupancy by:
Conducting weekly meetings with his/her leasing advisors
Maintaining 95% + occupancy
Develops a whole home culture on the importance of occupancy
Involvement in external business development
Has thorough knowledge of the written marketing plan
Meets or exceeds budgeted NOI
Maintains expenses within budget
Food ppd within budget
Labor costs within budget
OT% within budget
Champions team member productivity and engagement
Champions resident and family engagement
Maintains regulatory compliance with deficiency free department of health surveys
Maintains an “A” on the Keystone Quality Services Review
Champions resident care
Reads communication logs and incident reports daily