Key Account Executive Job at Surescripts in Minneapolis, MN

[Position No Longer Available]

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Key Account Executive
Job Location(s):
Minneapolis, MN
Start Date:
As soon as possible
Employment Term:
Employment Type:
Full Time
Starting Salary Range:
Not Provided
Required Education:
Bachelor's Degree
Required Experience:
10 to 20+ years
Required Security Clearance:
Related Categories:
Sales - Outside, Sales - Management, Sales - Representatives/Service

Position Description

Key Account Executive
Job ID 2013-1125Job Location US-MN-Minneapolis
Posted Date 2/13/2013
More information about this job:
Company Overview:

The Surescripts network supports the most comprehensive ecosystem of health care organizations nationwide. Pharmacies, payers, pharmacy benefit managers, physicians, hospitals, health information exchanges and health technology firms rely on Surescripts to more easily and securely share health information. Guided by the principles of neutrality, transparency, physician and patient choice, open standards, collaboration and privacy, Surescripts operates the nation's largest health information network. By providing information for routine, recurring and emergency care, Surescripts is committed to saving lives, improving efficiency and reducing the cost of health care for all.


This will be a remote position so location is open.

The job of the Key Account Executive is to develop and sustain a long term strategic customer relationships for mutual growth, profitability, trust, loyalty, and innovation. The Key Account Executive will also be responsible for development of new business opportunities through new channels. The Key Account Executive must leverage the Company's enterprise resources and capabilities in creating and fulfilling value based solutions to meet the Customer's and Company's current requirements and expectations.



  • Strong relationship development and management with key individuals and top decision makers at the partner firm
  • Exhibit a deep understanding of the partner firm business, systems and processes that span both products and capabilities
  • Identify opportunities to capture additional sales at existing accounts both in greater volume and in new products and services
  • Identify opportunities to capture additional sales through new business relationships and through new channels
  • Responsibility for relationships making up a material percentage of Surescripts' business portfolio
  • Responsibility for pulling through a material portion of Surescripts' annual and long term business objectives
  • Prioritize opportunities to maximize outcomes for the customer and Surescripts
  • Develop and execute a Strategic Account Plan to penetrate accounts, seize identified opportunities, and solve pain points
  • Regularly reports performance to customer audience and quantifies the value that Surescripts delivers to them
  • Act as the business stakeholder and earn buy-in from relevant functions to support the plan
  • Drive an innovation agenda with the Customer using the firm's best ideas aligned for mutual success
  • Negotiate and execute contracts with clients related to agreed upon products and services to be delivered
  • May directly manage Account Executives to ensure second tier key accounts achieve and exceed company objectives
  • Develop and mentor Account Managers to ensure service delivery and customer needs are being met and exceeded and to strengthen the team
  • Achieve customer revenue targets as articulated by the Business unit's functional objectives
  • Achieve Customer Loyalty targets measured through the Net Promoter Score or other tool




  • Bachelor's degree
  • 10 years' experience managing Large account relationships, preferably B2B customers
  • Ability to travel 50% or more
  • Annual revenue responsibility through a combination of maintaining base business and new business
  • Experience leading a multi discipline team through a defined selling process with multi-level, high value complex accounts
  • Experience in account development and consultative sales
  • Proven experience providing exceptional Customer experience with measurable results
  • Demonstrated quality customer service delivery and the ability to proactively build relationships and trust with customers
  • Technical competence with MS Office products


  • Advanced degree
  • Strategic Account Management Association (SAMA) Certification
  • Pharmacy/Healthcare experience and technology



  • Professional and effective verbal and written communication skills, must be able to communicate effectively and confidently with team members, business representatives and management
  • Ability to interact with customers of all levels and abilities in a professional manner
  • Ability to solve problems creatively and independently and work well with various team members across different departments
  • Demonstrated experience within a matrix work environment; ability to negotiate and direct discussions across a diverse group of internal stakeholders
  • Strong organization skills
  • Demonstrated oral presentation skills
  • Capacity to work in a fast -paced, often changing environment

[Position No Longer Available]
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